#kinco_api
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Hello
I'd recommend talking to our support team about this as they can help with confirming what the requirements are regarding refunding here.
What sort of payment method was used to create the charge you're trying to refund?
Hey
Used Promptpay, this is why it requires to send an email. I'm in a testing environment
Gotcha. Yeah I'd recommend talking to our support team to see if there's a way to test refunds in test mode
Ok thanks
Looks like my account must be fully activated in production mode to unlock some features in test mode