#kamil1999_api
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Question 2:
Does Klarna support PLN?
The docs say it does, but I got an error in the sandbox environment.
I was using PLN as the currency and a Poland VPN location.
Same scenario as before: I used Stripe Checkout.
đź‘‹ Hi there! Let me take a look
Sorry for the delays here. Do you have a Checkout Session ID you can share?
i will check
I have only those:
For Question 1:
request_log_url: https://dashboard.stripe.com/acct_1LmFebEXoG4M6IeT/test/workbench/logs?object=req_fgZUvSXXlK2iKV
idempotency-key: stripe-node-retry-5bec8551-49c4-42a5-9e5a-b1922d0340e4
original-request: req_fgZUvSXXlK2iKV
request-id: req_fgZUvSXXlK2iKV
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
For Question 2
And after clicking Klarna
So Klarna says that they dont support PLN currency, but maybe only its error on sandbox, dont know how it will be on production
For question 1, Klarna has restrictions on cross-border payments. So as your account is in Germany, you can only support currencies from countries in Europe: https://docs.stripe.com/payments/klarna?pm-info=pm-properties#cross-border-payments
Ok, thank you
I think question 2 is similar as Klarna seems to be strict about which currency is allowed, based on the customer location.
If you're in Germany, you can only pay in EUR. So the customer would need to be in Poland in order to pay in PLN.
You might be able to test as a Polish customer using an email address that includes +location_PL: https://docs.stripe.com/payments/currencies/localize-prices/adaptive-pricing?payment-ui=stripe-hosted#testing
Hmm, but I’m using a Poland VPN. Shouldn’t that work then?
The Stripe account is based in Germany, but I’m paying through Checkout while connected through a Poland VPN and selecting PLN as the currency.
Hm. I wasn't able to reproduce that error for a PLN payment, and saw the Klarna onboarding
I've found that their sandbox sometimes can be unreliable, and I've had to clear the cookies and other data from the Klarna site
hmm, maybe the error its only on sandbox
hi! I'm taking over this thread.
Hi!
instead of using a VPN, can you try what was suggested above:
you might be able to test as a Polish customer using an email address that includes +location_PL: https://docs.stripe.com/payments/currencies/localize-prices/adaptive-pricing?payment-ui=stripe-hosted#testing
can you share the Checkout Session ID (cs_xxx)?
thanks, having a look
when do you see that error message? just after clicking on the Klarna button?
yes, exactly after click Klarna
that's odd. when I click I see this:
could library version have impact? i have
"stripe": "^13.6.0",
the screenshot I took comes from your own Checkout Session you shared, so no. It looks like it's the Klarna website that's using your IP (instead of the location_PL in the email) to localise your experience.
Hmm, I understand. In that case, let’s leave the topic for now. If something doesn’t work in production, the user will report it.
It’s strange that the VPN doesn’t help, but oh well.
Thank you for your help