#abdurrehman_webhooks
tropic ledgeBOT
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quiet rover
yeah today 2nd time it was done by me manually to check whether it works or not
topaz tulip
sorry I meant delivered twice to the same webhook endpoint
yes the second time it was a resend
correct
the first time your webhook endpoint responded with
{
message: "Matching Athlete not found for stripe_connect_id: {account_id}",
}
the main thing is that when me as a user completes all the details thats required by stripe on get verified and it gets the status of rejected/approved etc
but no webhook is triggered
quiet rover
i agree but its not when its required
quiet rover
i mean that its triggerd last time on 20 of jan and today by me
let me share complete details
i have this stripe checkout where stripe requires details like bank account, id etc to create a stripe connected account
so i have this webhook account.updated in this i am validating that if the created connected account is now able to receive payements etc
so this behavior seems to be working on staging on dev sandbox but not now in prod mode
now in prod when filling out stripe checkout details for connected account i am not receiving this webhook
topaz tulip
now in prod when filling out stripe checkout details for connected account i am ...
give me an event ID where you think you didn't receive it when you should have
quiet rover
ok
evt_1SraDjLfWjpfupqRHWKVFY2j this is the event id what should be automatically received by the webhook
topaz tulip
it was automatically received
2026-01-20 08:23:28 UTC
and your endpoint responded with HTTP 200
{
message: "Matching Athlete not found for stripe_connect_id: {account_id}",
}
this account status is bascically validated in the webhook in regular case
topaz tulip
in live mode the account doesn't get automatically validated
topaz tulip
you need to reach out to https://support.stripe.com/?contact=true if you need to know more about the status of an account
quiet rover
sorry but can u explain the proccess of account validation in live mode?
explain a bit more plzzzzzzzz
tropic ledgeBOT
quiet rover
sorry whats this link???
topaz tulip
how you should handle verifications in livemode
basically you need to keep an eye on the requirements of the connected account to see whether there are still things missing or being validated
and for more info you should contact https://support.stripe.com/?contact=true
quiet rover
but stripe Ai is saying that account validation is done automatically
sour sedge
👋 Hey, taking over here, just taking a look
As my colleague mentioned above, and at the end of this messaging, there can still be issues or requirements that need manual intervention, so you would still need to keep an eye on the requirements
quiet rover
hi . As i am also listening to account.updated event but still its not being triggered by stripe when i fills out details for creating a connected account on stripoe
by this can u explain more???
sour sedge
Do you see the event in the events tab?
quiet rover
yeah its v2.core.account.updated
so v2.core.account.updated === account.updated
right????
as u can see on staging its working fine
sour sedge
No, these are different events, you would need to add the v2 one to your webhook config
quiet rover
events selection is totally same both for staging and live
sour sedge
You'll need to ensure it's a Connect type webhook, and not an Account one
quiet rover
ok
quiet rover
You'll need to ensure it's a `Connect` type webhook, and not an `Account` one
sorry i didnt get this. can u explain more
sour sedge
So when you go to create a new webhook endpoint, you'll be prompted to either create an Account or Connect endpoint. Account webhooks are used to receive events directly related to a single Stripe account. Connect webhooks, however, are used in the Connect context, so that you can receive events related to the connected accounts that are connected to your platform account. This is type you need to specify if you want to listen to events such as the v2.core.account events
tropic ledgeBOT
quiet rover
yeah i am capturing events from connected Accounts
i have double checked this
but still i am not receving account.updated event wook
gilded drum
is there a specific event (evt_123) that you didn't receive a webhook for?