akos_api

[scarlet vector]

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[finite bay]

I contacted the support but I kept going in loops with the AI sadly.

The pypi page says that private preview SDKs have aX as a suffix, however the integration guide I received via email shows that I should be using a bX prefixed SDK version.

Neither versions actually have the feature implemented it seems.

[gleaming edge]

Hi there
Have you tried replying to the email for the preview feature?
My team on discord unfortunately won't know much about private preview features

[finite bay]

I assumed it was an automated email so I didnt try replying, no.

I'll try that then, thank you.

[gleaming edge]

Yeah if that doesn't work then you can create a support ticket via
https://support.stripe.com/?contact=true

Looking at the SDK version in the doc, it seems to be an older version. You could also try installing the latest SDK 14.x.x-aX to see if that makes a difference.
https://github.com/stripe/stripe-python/releases

[finite bay]

I installed both the one mentioned in the integration guide and 14.3.0a1, they are both missing the feature.

[gleaming edge]

Gotcha. I'd suggest creating a support ticket so that it can be routed to the correct team handling the preview

[finite bay]

The contact url redirects me to the same AI chatbot as before.