mani535_docs

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• mani535_docs, 17 minutes ago, 7 messages
• mani535_docs, 15 hours ago, 19 messages

[keen quest]

hi there!

[loud quartz]

Hello

How long you guys wait before closing a thread? Just to have some idea

[keen quest]

about 20 minutes of inactivity.

We are trying to only send payment reciept for the order placed . No invoices should be generated .
yes that is possible. what is your question?

note that if you are not able to stay active in this chat, you can always contact Stripe support by email for async communication: https://support.stripe.com/contact

[loud quartz]

How to implement this please can you guide me now so I can login to portal and do the necessary setup and code changes too

[keen quest]

you just need to enable payment receipt in your dashboard

here: https://dashboard.stripe.com/settings/emails

and if you don't use Billing/Invoicing, then we won't create/send any invoices.

[loud quartz]

Give me a second

Successful payments should be enabled or disabled ?

[keen quest]

you should enable it if you want Stripe to send payment recipts to customers.

[loud quartz]

I didn't find payment reciept text in dashboard can you send a screenshot

[keen quest]

I agree it's not super clear in the Stripe Dashboard, but that's the setting for the recipts.

[loud quartz]

I can't find it

Can you check in actual dashboard instead of checking the guide written moths ago pls

This is the information I see in the link you sent

[keen quest]

this is the toggle to enable/disagnle the receipts:

[loud quartz]

How do I edit the content of the reciept email please

I don't see how to edit payment reciepts email content

[keen quest]

here, but there's very little you can edit: https://dashboard.stripe.com/settings/branding

[loud quartz]

In that I see the current style

[keen quest]

yes

[keen quest]

and there are some things you can customize:

[loud quartz]

There is no way to edit the content right

[keen quest]

correct

[loud quartz]

Imagine I want to add a text saying , Pet care service provider will issue the official invoice for this service. In the reciept and payment confirmation page in the app . How do it do that please

[keen quest]

you can't edit the content of the payment receipts. so you would need to disable the Stripe payment receipts, and instead build your own ststem send your own receipts.

[loud quartz]

I want to add that message in payment reciept for compliance reasons

[loud quartz]

What about customizing the payment page itself

[keen quest]

it depends. how are you currently accepting payments? Payment Link, Checkout Session, Payment Element, something else?

[loud quartz]

Payments via payment gateway inside app

Customer selects the product , pays the money via debit/ credit card

[keen quest]

Payments via payment gateway inside app
what does that mean?

can you maybe share a screenshot?

[loud quartz]

I added a logo in branding page but it's not reflecting in reciept.

[loud quartz]

I will share wait a min

[loud quartz]

Can you meanwhile check about it

[keen quest]

maybe refresh the page? on Discord we don't know much about the Stripe Dashboard. if you need more help with this, I recommend asking Stripe support directly: https://support.stripe.com/contact

[loud quartz]

Ok

[loud quartz]

I think it's checkout session

[keen quest]

once the Checkout Session completes, the user is redirected to the success_url

and you have full control of what you display on this page

and on the Checkout Session itself, you can add a description or custom_text if needed.

[loud quartz]

Yes but I want to add the message on checkout page itself where we display amount and ask user to enter card details

[loud quartz]

How do we do this from dashboard pls

[loud quartz]

In the code we have to add ?

[keen quest]

are you a software developer?

[loud quartz]

How can we move the logo to middle ?

[loud quartz]

Yes

[keen quest]

got it. you can add a description to the Product you are selling in Checkout Session, and that description will be shown on the Chekcout Session page.
another option is to use the custom_text property: https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-custom_text

[loud quartz]

Ok will try that

In dashboard I added logo , is position editable from dashboard or only can be done in code ?

[keen quest]

you can't edit the position at all.

[loud quartz]

So I should add white space in image itself and upload to make sure it's alligned in center ?

[keen quest]

you can try, not sure if it will work

[loud quartz]

Ok

And how to test payment reciepts ?

Right now we are testing using stripe test cards to test payments

[keen quest]

Stripe doesn't send email in test mode by default. but you can view the receipts in the Stripe Dashboard by looking at a specific payment:

[loud quartz]

Can you send link for this page

[keen quest]

you just need to open a specific payment in your Dashboard https://dashboard.stripe.com/payments

and then scroll a little

[loud quartz]

All payments are in incomplete state because it's in test mode

[keen quest]

open your dashboard in test mode, and check the completed payments.

[loud quartz]

Yes I found them

When I click send receipt

It's saying page can't load

It will send email to email linked to customer email pulled from the transaction?

Imagine , we charge 5€ amount for a service , then platform fees 1€ , then Vat 23% of 5€ , how can we show service name , amount , vat amount and total in the payment reciept email please

[loud quartz]

?

[elfin badger]

hi there 👋 sorry for the delay - taking over from my colleague

if you click to 'Send receipt' then it will send an email receipt to the email address associated with the payment

it's not possible to provide a breakdown of line items in a basic email receipt - it just shows the description of the associated payment

if you want to provide a line-item breakdown, you'd need to use invoices instead

[loud quartz]

Ok

Settings → Emails → Customer emails

Edit Receipt email description

I can't find the edit receipt email description in dashboard

We have to find a way to add a compliance text , “This receipt confirms payment only. The official VAT invoice will be issued separately by the service provider.”

[floral warren]

hi there, I'm taking over for Glo as they have to step away. are you following a guide that suggests that editing the email description is a dashboard setting?

[floral warren]

you are likely looking for the payment_intent_data.description field on the Checkout Session. this should allow you to add custom text to the emailed receipt https://docs.stripe.com/payments/checkout/receipts#:~:text=details settings.-,To display custom text%2C use the,.,-Some examples include

[loud quartz]

Yes

[loud quartz]

But that's impossible to do it from dashboard I guess ?

[floral warren]

I do not see a way to do it from the dashboard. the only way I'm seeing is to update the description field with the method I linked to above

[loud quartz]

Ok thanks will try it. Can we leave this thread open