button-20_error | Stripe Developers | Page 1

raven hemlockBOT Dec 3, 2025, 11:38 AM

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button-20_rn-identity-asset-missing, 11 hours ago, 61 messages

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sick gust Dec 3, 2025, 11:40 AM

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hey there 👋 could you share a screenshot of where you see the error?

narrow slate Dec 3, 2025, 11:41 AM

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WhatsApp_Image_2025-11-18_at_20.25.43_485c1fb0.jpg

sick gust Dec 3, 2025, 11:43 AM

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and you mentioned that it shows up after the consent screen of Stripe IDV - by this, do you mean this flow: https://docs.stripe.com/identity/verify-identity-documents?platform=react-native&type=new-integration

narrow slate Dec 3, 2025, 11:46 AM

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Yes exactly

sick gust Dec 3, 2025, 11:47 AM

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ok, and does this error happen before or after you present the Verification Sheet?

narrow slate Dec 3, 2025, 11:49 AM

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Yes please

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After it

sick gust Dec 3, 2025, 11:50 AM

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could you share the ID (vs_xxxx) of the Verification Session you experienced this with?

narrow slate Dec 3, 2025, 11:51 AM

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Okay

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vs_1SaDl1BMbDQDL27wtScbFOHP

sick gust Dec 3, 2025, 11:55 AM

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thank you! to confirm, have you implemented these recommendations:
https://docs.stripe.com/identity/verify-identity-documents?platform=react-native&type=new-integration#test-the-verification-sheet

Put a breakpoint where you fetch the VerificationSession ID and ephemeral key secret.
Verify that no network errors exist and that the endpoint is returning a VerificationSession ID and ephemeral key secret.

narrow slate Dec 3, 2025, 11:55 AM

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Yes I tried these

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It's working for IOS but Android gets this error

raven hemlockBOT Dec 3, 2025, 11:57 AM

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paper tide Dec 3, 2025, 12:08 PM

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Hey! Taking over for my colleague. Let me catch up.

paper tide Dec 3, 2025, 12:09 PM

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narrow slate It's working for IOS but Android gets this error

What is not working exactly , can you share more details please ?

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Any error message ?

narrow slate Dec 3, 2025, 12:09 PM

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Yes on Android

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paper tide Dec 3, 2025, 12:10 PM

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Yes I saw this but it's not conclusive sorry

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Maye I ask you to reproduce using our official example and share back the reproduction steps ?
https://github.com/stripe/stripe-identity-react-native/tree/main/example

narrow slate Dec 3, 2025, 12:11 PM

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Okay

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The post install not working since it's windows:

> stripe-identity-react-native-example@0.0.1 postinstall
> bash scripts/postinstall.sh

scripts/postinstall.sh: line 2: $'\r': command not found
sed: can't read s/com\.facebook\.react:react-native:+/com.facebook.react:react-android:0.73.9/g: No such file or directory
: No such file or directorys/react-native-safe-area-context/android/build.gradle
scripts/postinstall.sh: line 5: $'\r': command not found
sed: can't read s/com\.facebook\.react:react-native:+/com.facebook.react:react-android:0.73.9/g: No such file or directory
: No such file or directorys/react-native-screens/android/build.gradle
scripts/postinstall.sh: line 8: $'\r': command not found
sed: can't read s/RNSAC_kotlinVersion=.*/RNSAC_kotlinVersion=1.8.21/g: No such file or directory
: No such file or directorys/react-native-safe-area-context/android/gradle.properties
scripts/postinstall.sh: line 11: $'\r': command not found
scripts/postinstall.sh: line 38: syntax error: unexpected end of file
npm error code 2
npm error path C:\Mobile Development\stripe-identity-react-native\example
npm error command failed
npm error command C:\WINDOWS\system32\cmd.exe /d /s /c bash scripts/postinstall.sh
npm error A complete log of this run can be found in: C:\Users\SoundIt\AppData\Local\npm-cache\_logs\2025-12-03T12_24_41_109Z-debug-0.log

narrow slate Dec 3, 2025, 12:41 PM

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Hello

paper tide Dec 3, 2025, 12:43 PM

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Not very familiar with Windows, but how are you currently running ReactNative in your current OS ?

narrow slate Dec 3, 2025, 12:54 PM

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I run it normally with Expo

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Even though it can still be run without Expo

raven hemlockBOT Dec 3, 2025, 12:55 PM

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paper tide Dec 3, 2025, 12:56 PM

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Not sure then I understand why you aren't able to run the example I shared with you ?

narrow slate Dec 3, 2025, 12:58 PM

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From the error here, bash is a Mac command not Windows

paper tide Dec 3, 2025, 1:00 PM

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What command are you running ?

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The issue is with running the script scripts/postinstall.sh

narrow slate Dec 3, 2025, 1:01 PM

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Yes .sh files are MacOS batch files

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.bat is a Windows batch file

paper tide Dec 3, 2025, 1:03 PM

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narrow slate The post install not working since it's windows: ``` > stripe-identity-react-nat...

You are getting this from what comand ? yarn android?

narrow slate Dec 3, 2025, 1:03 PM

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npm i

paper tide Dec 3, 2025, 1:06 PM

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Ok, remove this line
https://github.com/stripe/stripe-identity-react-native/blob/main/example/package.json#L10

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And run this bat file manuall after npm i or yarn install

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📎 postinstall.bat

narrow slate Dec 3, 2025, 1:07 PM

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Okay

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Great!!! The script worked

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Got this error while running "npm run android".

FAILURE: Build failed with an exception.

* Where:
Build file 'C:\Mobile Development\stripe-identity-react-native\example\node_modules\react-native-safe-area-context\android\build.gradle' line: 41

* What went wrong:
Could not compile build file 'C:\Mobile Development\stripe-identity-react-native\example\node_modules\react-native-safe-area-context\android\build.gradle'.
> startup failed:
  build file 'C:\Mobile Development\stripe-identity-react-native\example\node_modules\react-native-safe-area-context\android\build.gradle': 41: Unexpected character: '`' @ line 41, column 10.
     android {`r`n    kotlinOptions {`r`n        jvmTarget = "1.8"`r`n    }

paper tide Dec 3, 2025, 1:20 PM

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Can you open the android gradle file and see what it the issue in line 41 ?

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Between you are following this guide right ?
https://docs.stripe.com/identity/verify-identity-documents?platform=react-native&type=new-integration

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Because usually the issue you are facing is due to a mismatch between the verification Session and its ephemeral key used

narrow slate Dec 3, 2025, 1:34 PM

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Okay

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paper tide Dec 3, 2025, 1:37 PM

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Can you fix it by removing the rn?

narrow slate Dec 3, 2025, 1:38 PM

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Okay

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It works

paper tide Dec 3, 2025, 1:42 PM

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Nice, now can you try to generate a verification session ?

narrow slate Dec 3, 2025, 1:44 PM

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Okay

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BUNDLE  ./index.js

error: Error: Unable to resolve module @babel/runtime/helpers/interopRequireDefault from C:\Mobile Development\stripe-identity-react-native\src\hooks\useStripeIdentity.tsx: @babel/runtime/helpers/interopRequireDefault could not be found within the project.
> 1 | import { useState } from 'react';
    | ^
  2 | import { presentIdentityVerificationSheet } from '../functions';
  3 | import type {
  4 |   IdentityVerificationSheetOptions,
    at ModuleResolver.resolveDependency (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\node-haste\DependencyGraph\ModuleResolution.js:139:15)
    at DependencyGraph.resolveDependency (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\node-haste\DependencyGraph.js:232:43)
    at C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\lib\transformHelpers.js:156:21
    at resolveDependencies (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\DeltaBundler\buildSubgraph.js:42:25)
    at visit (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\DeltaBundler\buildSubgraph.js:83:30)
    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
    at async Promise.all (index 1)
    at async visit (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\DeltaBundler\buildSubgraph.js:92:5)
    at async Promise.all (index 3)
    at async visit (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\DeltaBundler\buildSubgraph.js:92:5)

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Got this error

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When the app launched, it threw this error

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Do I need to install the package?

paper tide Dec 3, 2025, 1:54 PM

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This shouldn't be required 🤔

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You are pulling the latest version right ?

narrow slate Dec 3, 2025, 1:55 PM

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Yes the one you shared with me

paper tide Dec 3, 2025, 1:56 PM

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Ok maybe this is somthing related to windows

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This issue will require an in-depth investigation from our team in order to figure out the root cause.

narrow slate Dec 3, 2025, 1:57 PM

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I tried it again

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Got this error

 BUNDLE  ./index.js

error: Error: Unable to resolve module @babel/runtime/helpers/interopRequireDefault from C:\Mobile Development\stripe-identity-react-native\src\functions.ts: @babel/runtime/helpers/interopRequireDefault could not be found within the project.
> 1 | import StripeIdentityReactNative from './StripeIdentitySdk';
    | ^
  2 | import type {
  3 |   IdentityVerificationSheetOptions,
  4 |   IdentityVerificationSheetResult,
    at ModuleResolver.resolveDependency (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\node-haste\DependencyGraph\ModuleResolution.js:139:15)
    at DependencyGraph.resolveDependency (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\node-haste\DependencyGraph.js:232:43)
    at C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\lib\transformHelpers.js:156:21
    at resolveDependencies (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\DeltaBundler\buildSubgraph.js:42:25)
    at visit (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\DeltaBundler\buildSubgraph.js:83:30)
    at async Promise.all (index 0)
    at async visit (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\DeltaBundler\buildSubgraph.js:92:5)
    at async Promise.all (index 3)
    at async visit (C:\Mobile Development\stripe-identity-react-native\example\node_modules\metro\src\DeltaBundler\buildSubgraph.js:92:5)
    at async Promise.all (index 11)

paper tide Dec 3, 2025, 1:58 PM

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May I ask you share a minimal reproduction project via the DM you'll be receiving ?

raven hemlockBOT Dec 3, 2025, 1:58 PM

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Hello @narrow slate, we have sent you a direct message, please check it at https://discord.com/channels/@me/1443002818452520990

🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.

narrow slate Dec 3, 2025, 1:59 PM

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paper tide May I ask you share a minimal reproduction project via the DM you'll be receivin...

Of this one you shared or the error I was initially facing?

paper tide Dec 3, 2025, 2:01 PM

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The one I shared probbaly you need just to install the library @babel/runtime in both the example and the root library in your local env

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You can share a reproduction steps if you managed to run the official example I shared with you

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Or share a minimal reproduction steps on another sample project using the latest SDK.

raven hemlockBOT Dec 3, 2025, 2:03 PM

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narrow slate Dec 3, 2025, 2:22 PM

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paper tide The one I shared probbaly you need just to install the library `@babel/runtime` ...

Okay it works now. I'm about to try the verification

paper tide Dec 3, 2025, 2:24 PM

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Now try and reproduce the issue on that sample or you can simply re-use it

narrow slate Dec 3, 2025, 2:31 PM

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Yeah doing that now

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It worked

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So the problem here is.....When using the verification flow ID, it throws the error but when you use the manual method, it works

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I'll use the manual method then

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@paper tide Thanks a lot

paper tide Dec 3, 2025, 2:54 PM

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Nice, glad to hear that you managed to solve the issue.

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Happy to help!

#button-20_error

Hello @narrow slate, we have sent you a direct message, please check it at https://discord.com/channels/@me/1443002818452520990