#jana-pejanovic_docs

1 messages ยท Page 1 of 1 (latest)

toxic foxBOT
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forest tapir
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๐Ÿ‘‹ Hi there. Can you confirm that the component is rendering with older documents?

simple sparrow
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Yes

forest tapir
simple sparrow
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I'm sorry I just got into a meeting, is it ok if I write a little later? I wasn't sure what the response time was ๐Ÿ˜„

forest tapir
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Of course, we'll have someone monitoring the channel till late this evening and aim to respond as soon as possible!

simple sparrow
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Is there a way to include another engineer of ours into this thread?

forest tapir
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Sure, you can just share the thread link and they can join in

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(Note that this thread may auto-close if it's been idle for a while, but feel free to create a new one)

simple sparrow
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Thank you, I've pinged them, if this one closes we'll open a new one ๐Ÿ™‚

simple sparrow
forest tapir
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Are you following a particular guide that references the /v1/account_sessions/claim endpoint? I'm not familiar with that second URL - is this your own server?

acoustic tusk
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Hi, yes the second url is our own, it gives us the client_secret that we use for the claim endpoint

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I am not sure about the guide

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However it only sends the old 1099 form from 2024 in the response

forest tapir
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Could you share any request IDs (req_xxx) related to these requests from your account?

acoustic tusk
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Let me see if I can find one

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Hm, I cannot seem to find any tax_document API calls in the logs on Developers>>Logs

toxic foxBOT
woeful yoke
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Hi there, taking over for @forest tapir as they had to step away

acoustic tusk
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Ok we just checked - sorry for the delay. The claim and tax_documents APIs are from the embedded component

woeful yoke
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Got it. Can you share the request ID for the POST /v1/account_sessions request?

acoustic tusk
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The initial account session must have been created a while ago

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The claim endpoint returns active api keys. This is all managed by the embedded component

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The only thing we store is the client secret

woeful yoke
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You can also share the backend code and frontend code you used to create the Account Session

toxic foxBOT
acoustic tusk
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req_17eBCy4Ilavgea

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Managed to find one, sorry I did not have the right privileges and saw only sandbox logs

viscid wave
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When you say 'newest tax form through the component' are you referring to the previous years Tax Document? What year's tax document are they seeing?

acoustic tusk
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2025, we released these yesterday

viscid wave
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What does 'released' mean? I was under the impression that 2025 tax documents would not be issued until after the January of 2026

acoustic tusk
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As far as I managed to understand the connected accounts have received these documents on their mails already

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But they do not show in the embedded component to download

viscid wave
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Hmm, how was this communicated to you? I'm also looking internally on my end. I was under the impression that tax document for the current year is issued on after January of the following year in the US

acoustic tusk
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I am not 100% sure but I heard from the team that we can release tax documents as a manual action on our end and that it's usually done start of November because our business is seasonal.

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Maybe this is what is blocking them from showing in the component, but as far as I heard the connected accounts already received it by email

viscid wave
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Looking further on my end

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This is going to better suited for out support team to handle. Our support team will be able to better assist: ย https://support.stripe.com/contact. Can you please write in?

acoustic tusk
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Ok, thanks!

viscid wave
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Sure

simple sparrow
# acoustic tusk I am not 100% sure but I heard from the team that we can release tax documents a...

We've contacted support already. So After November 3rd, we can generate draft 10-99k for connected accounts. The reason to generate the draft early is to allow connected accounts to review them and confirm if the data is valid or if any corrections need to be made, as we filed them through Stripe in their stead.

Since they are filed around mid-january, it isn't possible to do pre-filing check and filing at the same time. So start the tax season early (couple days ago).

Stripe sends email to each connected account containing a link where they can access Express dashboard where they CAN view this doc.

Your technical documentation states as following: For example, use this component to download 1099 tax forms that you can use for pre-filing confirmation and e-delivery to your connected accounts.

This leads us believe that Documents component can be used to provide E-delivery Consent and to for pre-filing confirmation.

However, IF it isn't possible for a connected account to view a draft document we'd file for them, then this statement in your documentation isn't true.

viscid wave
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Which statement specifically? Can you share more please?

toxic foxBOT