daniyal_api | Stripe Developers | Page 1

willow coveBOT Nov 14, 2025, 7:38 AM

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radiant bear Nov 14, 2025, 7:43 AM

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Is using subscription quantity the correct way to charge “per venue per month”?
Yes
When I increase quantity and the proration invoice fails, Stripe keeps the new quantity.Should I:
Keep the quantity and rely on retry logic, OR
Revert quantity back manually?
You should rely on retry logic, but then when all retries exhausted, you should revert back the quantity. It's up to how you want to handle the failure case anyway

stark glen Nov 14, 2025, 7:44 AM

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so how do i know retries are now exhausted and what about the payment will stripe only charge for 1 venue on next billing cycle if amount for second 1 did not get paid?

radiant bear Nov 14, 2025, 7:55 AM

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Here: https://docs.stripe.com/billing/revenue-recovery/smart-retries#invoice-payment-failed-webhook

Automate payment retries

Automatically retry failed subscription and invoice payments to reduce involuntary churn.

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When you upgrade you generate a proration and that will be counted toward / merged into the next cycle Invoice. (You can customize this behavior btw)

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The best way to familiar with it is testing it in Sandbox. You can use our Test Clocks https://docs.stripe.com/billing/testing/test-clocks to simulate time advance

Test your integration with test clocks

Learn how to move Billing objects through time in a sandbox.

willow coveBOT Nov 14, 2025, 8:00 AM

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strong veldt Nov 14, 2025, 8:01 AM

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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

stark glen Nov 14, 2025, 8:05 AM

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yes please can you please let me know the best setting i can use so that stripe do not charge any amount for a venue for which payment nevers got succeeded

strong veldt Nov 14, 2025, 8:54 AM

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I'm terribly sorry I totally missed your message

strong veldt Nov 14, 2025, 8:55 AM

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stark glen yes please can you please let me know the best setting i can use so that stripe ...

we don't really know anything about the fees on this channel

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you need to contact https://support.stripe.com/?contact=true

willow coveBOT Nov 14, 2025, 8:59 AM

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stark glen Nov 14, 2025, 9:21 AM

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this page provide me an option to mark subscription either unpiad or cancel it but it i choose mark the subscription unpaid it will also not cancel my complete subscription let say someone has only 1 owner and failed to pay at end of month many times

ebon nova Nov 14, 2025, 9:26 AM

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Hey! Taking over for my colleague. Let me catch up.

stark glen Nov 14, 2025, 9:29 AM

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okay thanks

ebon nova Nov 14, 2025, 9:30 AM

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Sure, but we don't know much about Stripe Dashboard here, sorry. This channel is for technical integration questions mostly.

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You should reach out to Stripe Support regarding this.

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it will also not cancel my complete subscription
If you want to cancel it, you can listen to the webhook event invoice.payment_failed and call the Subscription Cancel API:
https://docs.stripe.com/billing/subscriptions/webhooks#payment-failures
https://docs.stripe.com/api/subscriptions/cancel

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