#manuel_api

1 messages · Page 1 of 1 (latest)

slender palmBOT
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austere wharf
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this is the list of pending invoices

image.png
south folio
austere wharf
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ii_1SOVD3DtLlgoCDIrjMrGN68e

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I don't want to delete them, I just want to know if it's possible to prevent them from being created and the reason why they appear.

south folio
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What are you really trying to achieve here?

austere wharf
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But I see that these “types of invoices” appear, and I don't know where they come from or how I can prevent them from being created

south folio
austere wharf
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that the subscription remains as it was before, before the payment failed

when doing that, should I set the proration_behavior parameter to ‘none’?

south folio
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If you want the subscription as it's before, please do not update the subscription to delete the subscription items. Instead, can you start with a fresh subscription and without updating/ deleting the subscription items - you void the invoice. We document how invoices work here: https://docs.stripe.com/billing/subscriptions/overview

slender palmBOT
austere wharf
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But if I do that, the start and end dates of the subscription may be affected, and we cannot allow that.

south folio
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Hmm, how so?

austere wharf
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If your subscription starts on November 1 and you make another payment on November 5 and it fails, then if I do what you suggest, the start of the subscription will no longer be November 1 but the moment it fails. Do you understand?

south folio
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Can you start with a fresh subscription and show me where you're seeing this?

austere wharf
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How can I prevent those pending invoices from appearing without having to create another subscription?

Is there a way to prevent that credit balance from remaining?

fast vigil
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Hi there, taking over for @south folio as they had to step away

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Catching up on the conversation now

austere wharf
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ok ty

fast vigil
austere wharf
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that the subscription remains as it was before, before the payment failed

fast vigil
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I believe setting the proration_behavior to none would accomplish what you want (the default is create_prorations), as you mentioned earlier. But you should test it out first to make sure it's achieving the exact result. The other alternative is to void the invoice and create a new Subscription as suggested earlier (which I understand isn't exactly what you're looking for)