meisei81_api | Stripe Developers | Page 1

spice badgeBOT Oct 31, 2025, 2:05 PM

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meisei81_api, 1 hour ago, 16 messages
meisei81_api, 3 hours ago, 14 messages

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dawn owl Oct 31, 2025, 2:08 PM

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this is the screenshot for the checkout page

blissful dirge Oct 31, 2025, 2:12 PM

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Hi there! This checkout session is in Italy with a currency of EUR, which isn't supported

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for the Klarna payment method

dawn owl Oct 31, 2025, 2:13 PM

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I think the Klarna is supported in Italy.

blissful dirge Oct 31, 2025, 2:14 PM

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Yes, but not with EUR currency

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Klarna with EUR is supported in AT, BE, DE, ES, FI, IE, IT, NL, FR, GR, PT

spice badgeBOT Oct 31, 2025, 2:15 PM

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dawn owl Oct 31, 2025, 2:18 PM

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https://docs.stripe.com/payments/klarna#payment-options but I can see that the Klarna supported in Italy with EUR currency.

dawn owl Oct 31, 2025, 2:20 PM

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blissful dirge Klarna with EUR is supported in AT, BE, DE, ES, FI, IE, IT, NL, FR, GR, PT

I also see the "IT" in your replies

tawdry perch Oct 31, 2025, 2:21 PM

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Hi, taking over as my teammate needs to step away. Let me catch up.

dawn owl Oct 31, 2025, 2:22 PM

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No problem.

tawdry perch Oct 31, 2025, 2:30 PM

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Do you know if they are you using VPN?

dawn owl Oct 31, 2025, 2:32 PM

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I don't think so. The screentshot of the checkout page is made by the merchant himself.

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He's in Italy.

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This is our customer service's reply

tawdry perch Oct 31, 2025, 2:39 PM

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I'm asking for help from a teammate as everything suggests that Klarna should be surfaced: https://docs.stripe.com/payments/klarna

dawn owl Oct 31, 2025, 2:43 PM

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ok

tawdry perch Oct 31, 2025, 2:43 PM

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Ok, I was able to confirm that you're not using the two-letter country code (IT)

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If you look at the above document, you'd see 'Shipping address country: The two-letter country code, not the full name of the country.'

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Can you update the customer and pass IT in the customer’s address please?

dawn owl Oct 31, 2025, 2:44 PM

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Let me check on this.

tawdry perch Oct 31, 2025, 2:44 PM

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Sure

dawn owl Oct 31, 2025, 2:59 PM

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I had deployed the new code and I'm waiting for the merchant's testing.

tawdry perch Oct 31, 2025, 3:00 PM

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Sure

dawn owl Oct 31, 2025, 3:01 PM

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Hi it's now working.

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Another question, I used the two letter code IT and will the country name "Italy" display in the invoice?

tawdry perch Oct 31, 2025, 3:03 PM

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Great to hear!

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As for what is surfaced in the invoice, please test this on your end.

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We can help with API related questions here and what is surfaced on teh invoice is something you'd want to test and confirm

dawn owl Oct 31, 2025, 3:06 PM

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OK. Thanks a lot.

#meisei81_api