#balintm_api
cursive loomBOT
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atomic skiff
👋 Hi there! Let me take a look
atomic skiff
Thanks for confirming; I see this as well. Taking a look at the details…
short elk
very probably is something I am doing wrong with the api
cursive loomBOT
atomic skiff
Just looking at the API request, it looks like you updated that person to not be marked as a director. Is that intentional?
short elk
mm let me check my code
"relationship": {
"director":
"false",
"executive":
"false",
"owner":
"false",
"percent_ownership":
"0",
"representative":
"true",
"title":
"Membro dello staff",
},```does it need to be set as director?
glacial field
hi, taking over for my colleague as they had to step away. give me a few moments to catch up
short elk
hello denton
glacial field
was there a previous person marked as the representative of the account? if so, did you unset their relationship, as in this guide https://support.stripe.com/questions/change-the-account-representative-for-connected-accounts-with-platform-gathered-verification-requirements
glacial field
only if they are the legal director of the company. one moment while I look further into this
it looks to me like the person didn't pass identity verification. unfortunately we don't know very much about this process in this channel, I'd recommend reaching out to main support to see why verification failed https://support.stripe.com/?contact=true
short elk
can i set not directors? in anyway via api
glacial field
sorry, are you asking whether directors are required for your connected account? or how to remove someone as a director?
if you're asking whether specifying directors are required, that depends on your platform country, the connected account country, the type of business it is, and other factors. you can use this tool to determine what the requirements https://docs.stripe.com/connect/required-verification-information
short elk
it looks to me like the person didn't pass identity verification. unfortunately ...
where di you see this
glacial field
I see it in our internal tools
short elk
req_RrFa3RQo1AZFF6 this should be ok
glacial field
yeah, I'm not seeing anything obviously wrong with that request, but like I said, we don't know much about the verification process in this channel. I'd recommend reaching out to Support, they'll be better able to help you figure out why you're seeing those errors in the dashboard
short elk
thanks