nunu0951_webhooks

[spark surge]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1426141052036845588

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

[ripe ibex]

hi

invoice ceatedwebhooks are success , but not attempting to pay

[glad gorge]

Hi there, it looks like there are still some webhooks that are pending, so in this case, we delay finalizing invoices for up to 72 hours. https://docs.stripe.com/billing/subscriptions/webhooks#understand

[ripe ibex]

webhook was set up to two diff urls , one disabled , so will it work then

[glad gorge]

For the existing pending attempts, these will likely remain, so you would need to finalize manually in this case, but going forward it should be fine

[lucid zephyr]

Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

[ripe ibex]

ok thanks, also can you please check screenshot

why the second one not showing url

also when the webhook runs , we are saving transction entry in database, two entries are saved

[lucid zephyr]

Because it's not owned by your account, it's a Connect Platform's endpoint

[lucid zephyr]

Yes that's expected too sometimes:
https://docs.stripe.com/webhooks#handle-duplicate-events

[ripe ibex]

is there any way to make sure that this particular event duplicated?just to make sure no issues on our end

[lucid zephyr]

Can you share its Id ?

This evt_1SGBmFF4niufLwn4Wth9CFhS ?

It was delivered to two different webhook endpoint: we_1PdrwBEf37nkqkTsWane18vk and we_1OuUVK2LukwzVYnH2KEyVyn3
But both have the same url, is that expected ?

[ripe ibex]

in_1SGYF8F4niufLwn42y6MN1jM

[lucid zephyr]

http://www.zen****webhook

[ripe ibex]

same url ?

[lucid zephyr]

Yes

[ripe ibex]

we_1PdrwBEf37nkqkTsWane18vk - when searched - yes correct endpoint http://www.zen****webhook
we_1OuUVK2LukwzVYnH2KEyVyn3 - no serach result ?

[lucid zephyr]

we_1OuUVK2LukwzVYnH2KEyVyn3 - no serach result ?
This one belongs to a different Account acct_1OuTrk2LukwzVYnH

[ripe ibex]

we_1OuUVK2LukwzVYnH2KEyVyn3 this also have same url as that of we_1PdrwBEf37nkqkTsWane18vk ?
i cannot find acct_1OuTrk2LukwzVYnH account details

[ripe ibex]

even if acct_1OuTrk2LukwzVYnH has same webhook url
this in_1SGYF8F4niufLwn42y6MN1jM invoice is that of a particular account right?
so one webhook attempt should work right?

[lucid zephyr]

we_1OuUVK2LukwzVYnH2KEyVyn3 this also have same url as that of we_1PdrwBEf37nkqkTsWane18vk ?
Yes

[lucid zephyr]

Not sure I understand here the ask. What is missing exaclty for the invoice in_1SGYF8F4niufLwn42y6MN1jM ?

[ripe ibex]

when in_1SGYF8F4niufLwn42y6MN1jM this payment done by clicking charge now from dashboard
two entries are created in database , tthat means 2 webhook attemps are made isn't it
can this happen

also can i get the name of account acct_1OuTrk2LukwzVYnH

[lucid zephyr]

No I can't share that with you here

[lucid zephyr]

Can you share the event Id please ?

[ripe ibex]

evt_1SGcahF4niufLwn4pBIFmn0h

[lucid zephyr]

It was delivered to the same two webhooks above that shares the same url

[ripe ibex]

but my doubt is event is happening in one account, then it should trigger to the endpoint set in that account only
why the endpoint in the other account also triggered at the same time (even if same url)

[lucid zephyr]

Not sure I understand the follow up here, sorry.

[ripe ibex]

let me try to explain
i have account A - webhook A - URL 1
i have account B - webhook B - URL 1 (same url)

suppose evt_1SGcahF4niufLwn4pBIFmn0h - this event happened in account say account A
the webhook url say webhook A is triggered whose URL is URL 1

then how the webhook B is triggered from account B simultaneously?

[glad gorge]

👋 Hey, taking over here, just taking a look

So there's three accounts in question here, accounts A (acct_1DuHXnF4niufLwn4), B (acct_19ZGMoEf37nkqkTs), and C (acct_1OuTrk2LukwzVYnH) . A is the connected account, and B and C are the platform accounts. The event is being triggered in account A, and there are Connect Webhooks in both B and C - so the event will be sent to the webhooks in both of those accounts, leading to the two requests that you're seeing

[ripe ibex]

can i get any details of acct_1OuTrk2LukwzVYnH , just a substring of name may be enough
i need to disable webhook in that

[shy sand]

hey there, taking over for my colleaguye! I'm afraid we're unable to disclose any account information here as this is a public channel, but you can view your connected platforms on this page in the dashboard:
https://dashboard.stripe.com/settings/apps

this article explains how to disconnect from any platforms you no longer want to be connected to:
http://support.stripe.com/questions/disconnect-your-stripe-account-from-a-connected-third-party-platform#:~:text=To disconnect your Stripe account,with the platform before disconnecting

[ripe ibex]

can you just say whether acct_1DuHXnF4niufLwn4 is a connected account of platform acct_1OuTrk2LukwzVYnH

[shy sand]

yes that much I can confirm!