6hills_error

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• 6hills_ece-googlepay, 15 hours ago, 61 messages

[abstract arch]

browser console:

other options show up as usual:

it is enabled in the stripe dashboard (sandbox environment)

[south cipher]

Is this a deferred or non-deferred flow? If the latter, what's the PI ID?

[abstract arch]

payment id: pi_3SFrTj4cOZ7Xf1Lb0MdqzaJa

[south cipher]

Thanks, looking

What immediately jumps out to me is that you're doing EUR payments as a GB merchant. The limits the availability based on customer geo: https://docs.stripe.com/payments/klarna#cross-border-payments

e.g. you'd need to be in a country where EUR is the local currency for Klarna to work

I should be able to find some logs to confirm that

[abstract arch]

we have been suggested that and tried a VPN to match the country, and it did not show up. Could you please confirm further? ty

[south cipher]

A VPN is not always reliable, unfortunately. But yes, checking

Have you actually initialised the ECE with this intent?

[abstract arch]

yes, the screenshot is the element:

[abstract arch]

these options are provided:

`const expressCheckoutElementOptions: StripeExpressCheckoutElementOptions = {
buttonType: {
applePay: "plain",
googlePay: "plain",
klarna: "pay",
},
buttonTheme: {
applePay: "black",
googlePay: "black",
klarna: "outlined",
},
layout: {
maxColumns: 3,
maxRows: 2,
overflow: "auto",
},
buttonHeight: 50,

paymentMethods: {
googlePay: "always",
applePay: "always",
klarna: "auto",
},
paymentMethodOrder: ["apple_pay", "google_pay", "klarna"],
} as const;`

[south cipher]

Can you share the code that initialises the Elements group? This part: https://docs.stripe.com/elements/express-checkout-element/accept-a-payment?payment-ui=elements#set-up-elements

[abstract arch]

yes, here's the options for elements:

const stripeElementsOptions: StripeElementsOptions = { mode: "setup" as const, setup_future_usage: "off_session" as const, payment_method_types: ["card"], } as const;

[south cipher]

Yeah as I suspected, you're not initialising the Elements instance with the intent

[abstract arch]

both are elements coming from react lib

[south cipher]

Equally, is there somewhere I can view your page/site that you're having problems with?

[abstract arch]

oops sorry that was wrong place of the app, here is the actual checkout:
const stripeElementsOptions: StripeElementsOptions = { mode: "setup" as const, setup_future_usage: "off_session" as const, payment_method_types: ["card", "klarna"], } as const;

klarna is passed as a pm type, but we see the error:

[south cipher]

Yeah that's irrelevant

[south cipher]

☝️

[abstract arch]

unfortunately that place is an authenticated checkout that would not be possible to share at the moment :/

[south cipher]

Because you're passing mode here, and not the client_secret from the PI you're using the deferred mode

[abstract arch]

is klarna not supported in 'setup' mode?

[atomic thistle]

Hey! Taking over for my colleague. Let me catch up.

[atomic thistle]

I just confirmed internally, Klarna works only for payment mode

[abstract arch]

ok thank you, do these restrictions also apply for apple/google pay?

so that basically means it is impossible to incorporate klarna in our flow where the user is charged after certain action (deferred)?

[atomic thistle]

No, you should be able to use Apple and Google Pay in setup mode

[atomic thistle]

You can collect Klarna payment method and set it up for future payment, but not with the Express Checkout Element (at least not yet)
https://docs.stripe.com/payments/klarna/set-up-future-payments

[abstract arch]

ok, thank you. Won't be wasting your time anymore. have a good one !

[atomic thistle]

No worries, always happy to help!

Thank you for your understanding!