#nicolas-z_api
coral hazelBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1415272402853695551
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- nicolas-z_webhooks, 2 days ago, 3 messages
- nicolas-z_webhooks, 5 days ago, 4 messages
harsh minnow
Cancelling a subscription won't refund any payments back to the customer's payment method. You'd need to manually reimburse them somehow
Cancelling by default will apply prorations (credit) on the customer for any unused time
fresh zealot
What do you mean by these two sentences?
Cancelling a subscription by API would not refund any money right?
"Cancelling by default will apply prorations (credit) on the customer for any unused time"
Do you have any docs for that?
harsh minnow
Cancelling a subscription by API would not refund any money right?
Correct
coral hazelBOT
fallow osprey
👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!
fresh zealot
if we want to refund partial money to our customer? Can we use API to do that?
fallow osprey
fresh zealot
Thank you so much, but still feel confused at this docs: "https://docs.stripe.com/billing/subscriptions/prorations#credit-prorations"
Does it means that if we supply subscription + pay as you go feature to users, when calling the cancelling API, user's subscription would be ended at their cycle, and the 'pay as you go' usage would be charged as partially?
fallow osprey
if by usage you mean metered events, then these are never prorated
fresh zealot
So what does this sentence means?
fallow osprey
this is not for metered prices
unless they have a flat fee
if this might make it simpler: proration happens for prepaid prices rather than postpaid prices
fallow osprey
what API version are you using?
