#roopa_api
river quarryBOT
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inland sierra
sub_1S2pLnDwT5gdvn7n28W2dhc1 customer is different but stripe emails are going to different user so when I checked eveny object it is displaying different customer details. Could you please clarify what is the issue?
and usually which email id stripe will pick to send emails related to direct debit setup?
molten pendant
sub_1S2pLnDwT5gdvn7n28W2dhc1 customer is different but stripe emails are going t...
I don't see any difference
between the customer details and the subscription/invoice details
molten pendant
and usually which email id stripe will pick to send emails related to direct deb...
the customer.email
oh I see what you mean now
there was a manual change on the dashboard for the email address of this customer https://dashboard.stripe.com/logs/req_hKKKNrCgJWJRkC
but this happened after the subscription has been created
inland sierra
ah ok, then what we need to do so that email will be sent to ne email address?
river quarryBOT
inland sierra
also I just saw payment method is showing old email address, how to change it?
inland sierra
you need to update the email on the invoice itself
if we do this then it will send all the emails to new email address?
wind spindle
hi! I'm taking over this thread.
also I just saw payment method is showing old email address, how to change it?
you can update the Payment Method object if needed.
if we do this then it will send all the emails to new email address?
If you set the email on the customer object to foo@example.com, then all invoice for that customer will automatically use the foo@example.com email. so I recommend making sure the email is correct on the Customer object.
inland sierra
yes, email address on the customer object is correct. But still old user is getting email about 'Confirmation of Setup of Direct Debit Instruction with Stripe '
wind spindle
got it. make sure to update the email address on all related objects.
inland sierra
what is mean by all the objects?
could you please check I have done correctly for this customer https://dashboard.stripe.com/customers/cus_OL8phGdYtMN1aq
wind spindle
what is mean by all the objects?
Customer object, Invoice object, Payment Method object, etc.
ould you please check I have done correctly
what do you mean by "done correctly"?
inland sierra
I am not able to edit Payment Method object from dashboard, cannot see any option to edit it