#johan_api
stable orioleBOT
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- johan_api, 19 hours ago, 11 messages
rain dagger
You can see the thread from 19 hours ago above but that still didn't work. do I have to enable something for each connected account? if so how do I do this through the API?
wheat otter
You can use API to create a portal configuration (https://docs.stripe.com/api/customer_portal/configurations/create) and use this configuration when creating a billing portal session.
rain dagger
perfect thank you
could you please leave this thread open while I make the. changes?
just in case I have any questions
wheat otter
Sure
vast drift
How can I override this error message ?
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rain dagger
how can I check if the configuration already exist so I don't create it again? I would like to do it just once
wheat otter
https://docs.stripe.com/api/customer_portal/configurations/list use this API to retrieve the list of existing configurations
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rain dagger
I understand thanks a lot. I managed to do it. do you know why it looks like this?
it should look like this:
I'm trying to get customers to update their payment method if their subscription payment fails. I want to do that through an email that will contain a button to redirect them to the checkout
I want it to look like the one below which is the one stripe sends
pale flume
👋 taking over for my colleague. Let me catch up.
rain dagger
Thanks a lot tarzan
and the one above still doesn't update the payment method in the subscription. it just does it in the customer and it will fail again. the correct one is the one below
pale flume
ok, so the second screenshot is basically part of what we call revenue recovery
the customer emails https://docs.stripe.com/billing/revenue-recovery/customer-emails are sent by stripe and we provide a link to that page
this is not something that we offer in a programmatic way
rain dagger
so this can only be done by enabling it manually to each connected account through the dashboard?
pale flume
yes unfortunately we don't have any other way to do so
rain dagger
the problem with this is that we have more than 500 active connected accounts
it would be a pain for us to do this for each one of them
what other alternatives would you suggest?
and new ones etc. it would be hard to keep track to all of them
pale flume
it would be a pain for us to do this for each one of them
I agree, but there's no alternatives to be honest
pale flume
this is a great feedback that I will submit to our product team