#oftysterista_api
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- oftysterista_api, 5 days ago, 13 messages
atomic coyote
hi teddy, do u understand my question? i want to see the condition when all the retry failed
heady surge
Hello, give me a while to take a look
heady surge
Hello, sorry for the wait, from the invoice generated, i see that there was one payment attempt made. The first attempt is not considered as a retry.
Feel free to let us know, if it doesnt change to past due after the next payment attempt (which would be considered your first retry)
atomic coyote
I think there have been at least two attempts.
at 28 jul and 29 jul
yesterday, the second invoice was Retrying too, and now it is failed already and generate a new one with Retrying statys
surreal plume
sorry but which invoice are you referring to? Are you referring to in_1RqVsXS7EHeaHKil6IFXVVHL
or in_1Rq9OXS7EHeaHKilZA8fWoNO?
Anyway, I'm guessing you're referring to https://dashboard.stripe.com/acct_1N1gE6S7EHeaHKil/test/invoices/in_1Rq9OXS7EHeaHKilZA8fWoNO - Like what teddy said before, there was the first payment attempt on the 29 Jul which is not a retry. The payment on the 30 Jul, is the retry.
surreal plume
are you talking about that first row?
atomic coyote
yesterday the status is Retrying, this screenshot was taken yesterday
but today, the status is updated to Failed. then it generate a new invoice
with the status retrying
which is this one in_1RqVsXS7EHeaHKil6IFXVVHL
surreal plume
having the screenshot of it retrying doesn't really mean much. It could be that it hasn't retried at the point of time you took the screenshot. It could be a Dashboard problem, it could be anything.
then it generate a new invoice with the status retrying
your subscription has a daily price. It would naturally generate a new invoice every day. Also, if the first attempt fails, then it retrying is normal. What's unexpected about this?