#arthur_unexpected

1 messages · Page 1 of 1 (latest)

glass jungleBOT
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near moon
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I don't think such a redirect is expected since the boleto is paid offline separate from the checkout session. How would this even happen in practice?

copper aurora
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For example, after the payment happens, it appears as in the image attached, so maybe as the payment is successful I would expect that it would redirect to the success url

near moon
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But how would the customer pay this while being on your page? I'm not saying its not possible, I am genuinely curious about the customer flow you're trying to handle here, since it conflicts with my understanding of Boleto usage. I'm in Canada though, and not a Boleto user myself.

Can you tell me more about how this would happen?

copper aurora
near moon
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Interesting, so it can be paid more or less immediately directly on the same device? Is that a recent change? I expect other teams are aware of this, but its the first I'm learning of it.

copper aurora
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Thank you for the link, I haven't seen it previously. I will try to find another way to make the boleto work

near moon
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Great, and thanks for sharing that info! I'll make sure teams interally are aware so we can review whether changes are needed for handling boleto 🙂

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Before you go, can you share your account ID or an example checkout session or payment ID so I can associate your account with this feedback?

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eg acct_123 or pi_1234 or cs_test_12345

copper aurora
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Yes, of course!

glass jungleBOT
copper aurora
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cs_test_a19PqFEbf0rUJbWzO75eDW7DlF5r5e5fuxy646x4gKIu0esKzTJlflRIm6