adamthedeveloper_api

[quasi solstice]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1392480207537049640

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

[dry veldt]

👋 happy to help

[quasi solstice]

We wish we could help, but you need to talk to Stripe support

We can only help on Discord if all of the following are true:

• 🧑‍💻 You must be a developer
• 🛠️ Your question must be about building a Stripe integration
• ⚙️ Your question must be technical/developer focused
• ⏱️ You must be available to respond in realtime
• 👥 You must be comfortable receiving help in public (this is a public server)

If any of those aren't true please contact Stripe support.

If all of those are true we may have misunderstood your question; please provide more details below.

Note that using an inappropriate button or submitting inappropriate information is a violation of our rules. You will be removed from this server if you repeatedly create invalid threads.

[thorn cove]

Stripe support directed me to this channel

[dry veldt]

what's your account ID?

[thorn cove]

(I mentioned this to them a while back when on the phone to account manager - Michael Lewis at the time).

Our account ID is:

(2 secs)

We have a few, but this one is the one I'm working on: acct_1KqGWFJAXBXnoJdl

Actually, I just saw $stripe->transfers->create([, would this still incur minimum amounts?

[dry veldt]

this is for connected accounts

not the same

in all cases you need to contact https://support.stripe.com/?contact=true and ask them whether you're eligible to charge less than the minimum amount

[thorn cove]

Yes, we want to charge a connected account and move their fund to the platform.

But I can contact the support team again if you aren't able/allowed to answer

[dry veldt]

wait

if you want to debit your Connected Account you can use this https://docs.stripe.com/connect/account-debits#charging-a-connected-account

This feature is available in Canada, Europe, Hong Kong, Japan, New Zealand, and the US

so you should be good

[thorn cove]

Okay, this is what we tried. But I'll reach out to the support team again (which is like banging head on brick wall :D). The Stripe Developers are always brilliant though!)

Thank you for your help