grace-m6795_unexpected | Stripe Developers | Page 1

pine iceBOT Jul 9, 2025, 9:09 AM

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pale goblet Jul 9, 2025, 9:12 AM

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switched back to trial, but a credit is added to balance equal to the plan price.
Can you share the request Id of this update?

strong lagoon Jul 9, 2025, 9:14 AM

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ok

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req_jcueTuKDkjittK

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hi

pale goblet Jul 9, 2025, 9:29 AM

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Thanks for sharing, checking..

pale goblet Jul 9, 2025, 9:30 AM

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strong lagoon req_jcueTuKDkjittK

Try setting proration behavior none in order to not generate customer balance

strong lagoon Jul 9, 2025, 9:34 AM

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I tried doing that still the same. req_9nQTsBzuRSoA6D

pale goblet Jul 9, 2025, 9:39 AM

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The customer cus_SeCdgfRfg5tyyE doesn't seem to have any invoice balance

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where are you seeing exactly that that customer had customer balance applied from that request 🤔 ?

strong lagoon Jul 9, 2025, 9:48 AM

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got it now. thanks

#grace-m6795_unexpected