#hemanth_api
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Hi there, where did you get the "no Route matched with those values" error message from? Is it directly from a Striep API response?
yes
Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
I am not able to find the request
latest one is 12:14am IST
but the error I was looking for is around 12:15pm IST (screenshot from cloudwatch logs)
If you can't find the error in Stripe logs, there's a possibility that this error was thrown from a service rather than Stripe
ok, is there way to understand what went wrong in this case
and this payment was done in march, is this a possible reason?
I believe this error is outside Stripe's scope, you'll want to work with the engineer who developed this.