#mike-willay_unexpected
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main flame
Hi! Do you have an example payment intent object I can take a look at?
weary ruin
Hi Sam,
no we don't have any details about this, as the sceen get's stuck when we try to make paymnet I am sharing the url
https://drive.google.com/file/d/1JPIFJpbU-1MrOz-aiYVfk3ffn96x_ukX/view?usp=sharing
Please have a look
main flame
What pin are you entering?
hollow sealBOT
weary ruin
It is the correct one, when I try to scan QR from our integration in that case it is behaving this way
When I do payment direct from the mobile browser then it opens cashApp and perfrom the payment and works smoothly, but in desktop case it causing this issue
vague fjord
Hey! Taking over for my colleague. Let me catch up.
According to the screen recording view you've shared this seems to be an issue in the Cash App mobile app, right ?
weary ruin
According to the screen recording view you've shared this seems to be an issue i...
Yes, but when we perfrom the same thing without stripe dynamic element's then it works as expected
vague fjord
I don't think there is a direct link honestly, do you have a PaymentIntent Id ?
Between, this seems like a live transactions, you are not using the Stripe test mode ?
weary ruin
We are doing live transactions, this recording is from the live transactions. At this moment I don't have PaymentIntent id to provide you
vague fjord
Thanks for confirming. This is an issue related to the cash app mobile pay in live transaction.
This channel is for technical integration questions, and we don't know much about declines.
You probably should reachout to the Cash app support or to Stripe Support via support.stripe.com
weary ruin
Okay Thank you , I still have 2 more question relatead to the Apple pay and Afterpay
please allow me moment I am sharing the details with you
Apple Pay – Not Displaying for Eligible Devices
On some devices, Apple Pay does not appear as a payment option, even though:
All necessary cards are added to Apple Wallet.
The devices support Apple Pay natively.
Other required setup conditions (Safari browser, secure context, etc.) are met.
This behavior is inconsistent and only affects certain devices. Apple Pay appears correctly on other eligible setups.
Recording: https://drive.google.com/file/d/1hft88F61BRKtipCSlrPcOq7mjaHpKgZH/view
And this one is for the AfterPay
Afterpay – Login Rejection
With Afterpay, some users encounter issues where:
The login attempt is rejected unexpectedly on certain devices or sessions.
Sometimes the login works correctly without issue.
The behavior seems inconsistent across systems.
Please check this 2 issue and give me deatails regarding this behavious or what am I missing from my end so this is not working as expected.
@vague fjord can you please check this above issue with integration
Thank you
vague fjord
Apple Pay – Not Displaying for Eligible Devices
On some devices, Apple Pay does not appear as a payment option, even though:All necessary cards are added to Apple Wallet.
The devices support Apple Pay natively.
Other required setup conditions (Safari browser, secure context, etc.) are met.
This behavior is inconsistent and only affects certain devices. Apple Pay appears correctly on other eligible setups.
Well there must be a difference between these devices that makes Apple Pay not visible...
Recording: https://drive.google.com/file/d/1hft88F61BRKtipCSlrPcOq7mjaHpKgZH/view
The video doesn't show Afterpay login issue..
If this is happening on Afterpay side, then the customer should reach out to their Afterpay provider and see why they aren't able to login...
Sorry but this channel is for technical integration questions regarding Stripe...
weary ruin
Yes we have ultimately used stripe dynamic payment elements' so just want to confirm is this issue are having any relation with this , or we are missing some implementation things.
All this payment methods are loaded from the Strip dynamic payment elements only.
vague fjord
Just to make sure I understand your integration, what guide are you following ?