#zakmckraken_unexpected

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novel geyserBOT
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digital sparrow
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Hey there, do you have an example test payment/subscription you created with this flow?

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I didnt see any object IDs in your other thread either, and having that would let me look at logs to determine why a given option might have been omitted.

rocky yoke
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I'm not seeing any relevant logs in the dev account

digital sparrow
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Can you share the account id like acct_1234?

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or any object id like a payment intent or subscription ID

rocky yoke
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let me see what I can find (my colleague is on a diff tz so I'm sort of picking this up blind :))

digital sparrow
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I'm taking a look atthat dev site too

rocky yoke
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.co is acct_1Ji1LFKmkrdGXBjx

digital sparrow
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you appear to be explicitly disabling wallets in the payment element config

rocky yoke
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huh, that is strange

digital sparrow
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look for googlePay: 'never' in your code

rocky yoke
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I'm not finding that in the code (searched for wallets too)

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btw .dev is acct_1LL7xHEmnBzt9CF9

digital sparrow
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what about just never?

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I'm not sure what else to tell you, since from what i can see this is in your code and is what is disabling the wallets

rocky yoke
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there is nothing related to this in the widget react code

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I would think this is some kind of automation based on account settings maybe?

digital sparrow
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If this is in rect, what are your options prop values at runtime for both the elements provider and the <PaymentElement />

rocky yoke
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when the Stripe Elements are loaded

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options on PaymentElement are only:

const options = {
fields: {
billingDetails: {
email: "never",
},
},
terms: {
card: "never",
},
};

digital sparrow
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Hmm maybe this is driven by payment method settings then? Let me check that

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I'm confused about why i see that never code though if you aren't providing that ๐Ÿค”

rocky yoke
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my guess would be something to do with payment method settings

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on the Stripe side

digital sparrow
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it looks like your billing settings for connected accounts might not have the wallet enabled

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here:

rocky yoke
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that wouldn't surprise me ๐Ÿ™‚

novel geyserBOT
rocky yoke
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looks like we are missing a link or screenshot?

digital sparrow
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(sorry, still grabbing that, hit a wrinkle)

distant jasper
rocky yoke
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I'm seeing google pay enabled

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ah but maybe that's not the connected account

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that's the .dev connected account

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where I'm seeing cash app instead of google pay

digital sparrow
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Sorry i had to step away, but kept looking at this since i found it confusing too

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The settings here are on the connected account, in test mode, in their Billing Payments payment method configuration

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This is a setting that only the connected account can access in their own dashboard

rocky yoke
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it's so confusing cause I see this

digital sparrow
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That's not the right PMC

rocky yoke
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ah yeah I see

digital sparrow
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and does not appear to be the connected account dashboard either

rocky yoke
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so you are saying seeing this doesn't matter

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I need to get into the connected account directly

digital sparrow
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No, because thats for payments, separate from their billing/invoice settings

digital sparrow
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the settings you're looking at via the paltform would apply to mode=payments using the stripeAccount direct charge pattern

rocky yoke
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I see

digital sparrow
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this is behaving different because its mode=subscription

rocky yoke
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so unless I have direct access to the connected account (which unfortunately was created by yet another colleague), I can't enable Google Pay

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I get it

digital sparrow
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(Personally, i find this very confusing and will be sharing feedback internally about this)

rocky yoke
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oh trust me

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we work only with connected accounts

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and the "why is apple pay not showing" has happened many times until we got our product people to finally check these things everytime

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but anyways, thanks for your help!

digital sparrow
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NP! when your colleague is able to try changing that setting, please do come back if that still doesnt resolve things

rocky yoke
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will do thanks