johana_api

[young jetty]

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[glass quartz]

Hey there can you share more details about what you're trying to do? What kind of errors or unexpected behaviour are you encountering?

Using transfers manually depends on having available balance or providing a pending charge so there are a number of ways this can fail. Having a concrete example of a failing request will help me guide you for the case you're hitting.

[chrome barn]

ok

Here is my error :

"error":"Cannot create transfers; please contact us via https://support.stripe.com/contact with details for assistance."

[glass quartz]

Where you got that message, is there a request id / link?

Looks like req_12345678

[chrome barn]

I have created the payment with : stripe.checkout.sessions.create and I want to transfer part of money to the seller but I had these error

[chrome barn]

It's the log of my website

I don't know where to find the request id

[glass quartz]

Can you check your dashboard API logs for recent errors: https://dashboard.stripe.com/test/logs/

[chrome barn]

I found it

req_jhop4dl8x0Udq6

[steel saffron]

👋 stepping in as synthrider needed to step away