#sal_api
limber zephyrBOT
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kind remnant
Hi! I'm not familiar with Odoo; have you reached out to them yet?
forest notch
with whom?
I am odoo developer
https://www.youtube.com/watch?v=SZ5vjhaQ-Sk
following this video
kind remnant
I didn't know that. Ok. What's the Request ID for the failed request?
forest notch
kind remnant
I am odoo developer
Do you work for/at Odoo?
forest notch
kind remnant
That's not a Stripe error.
forest notch
i am not getting any error but the BBPOS WisePOS E terminal is not opening when trying to make a payment
kind remnant
Do you work for Odoo?
forest notch
yes i am working for a company who is odoo's partner
forest notch
That's not a Stripe error.
i am not getting any error in odoo
but unable to send request to terminal
kind remnant
when clicking on send got this
Do you have access to the codebase that's creating this?
forest notch
yes
kind remnant
Ok perfect. What is causing it to generate that error then?
forest notch
i dnt know why device is not responding
forest notch
when clicking on send got this
and showing this
kind remnant
I can't tell you that. I can't tell you what your code is doing, or why it's seeing an error, or what that error is, as I don't have access to your code.
kind remnant
In there you should see a Request ID; can you please share that?
kind remnant
Stripe Request ID.
Oh. Maybe it's not in there. Weird.
It should be in the response headers.
limber zephyrBOT
forest notch
acct_1REseDKPVTVChctg
{
"error": {
"code": "more_permissions_required",
"message": "The provided key 'sk_live_*********************************************************************************************R7E6bO' does not have the required permissions for the parameters 'compatible_sdk_type', 'compatible_sdk_version' on account 'acct_1REseDKPVTVChctg'. Having more permissions would allow this request to continue.",
"request_log_url": "https://dashboard.stripe.com/logs/req_NyHxVK3EPBqd1i?t=1746125315",
"type": "invalid_request_error"
}
}
eager epoch
Hello, my colleague had to step out but I can help. Getting caught up
And is that API key just the secret key from your account? I am surprised that that would be considered to not have a permission here
forest notch
what to do now
curl --location 'https://api.stripe.com/v1/terminal/readers'
--header 'Authorization: Basic c2tfbGl2ZV81MVJFc2VES1BWVFZDaGN0Z2tHb0lqdWNEVzZVQ0lVZmpmWXE1OXVTM3dOTXVnVmNRNWxoa3kzY1ROb05pTnR6YW5OalgxY0VDNXVNNE5SVUpqMElSMUJIRjAwUjBSN0U2Yk86'
Response
{
"object": "list",
"data": [
{
"id": "tmr_GA7wgCkljDQAK8",
"object": "terminal.reader",
"action": null,
"device_sw_version": "2.30.5.0",
"device_type": "bbpos_wisepos_e",
"ip_address": "192.168.1.165",
"label": "Hope",
"last_seen_at": 1746125439989,
"livemode": true,
"location": "tml_GAQ5NQEDhw9P5c",
"metadata": {},
"serial_number": "WSC513151027046",
"status": "online"
}
],
"has_more": false,
"url": "/v1/terminal/readers"
}
eager epoch
Are you asking what to do to address the error around the compatible SDK parmeters? Or are you saying now that that latest request succeeded what do you do?
limber zephyrBOT
forest notch
i want to connect with terminal
eager epoch
Gotcha, is there a specific doc that you are following? I'm not finding compatible_sdk_type
or compatible_sdk_version in the terminal docs that I am looking at
forest notch
i am not findinig it to
eager epoch
We have this doc on connecting to terminals, it includes options for each SDK and terminal type. This should help you connect to your terminal https://docs.stripe.com/terminal/payments/connect-reader
i am not findinig it to
Interesting, did an LLM suggest those params then?
forest notch
was following this
ok thank you
let me try this
can i test it through post man?
will it send request to reader?
eager epoch
For our server-driven flow yes, you can interact with the reader entirely through REST requests for that. For our other SDKs, you will need something else to be able to connect