#johan_docs
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outer ingot
Can you share the SubscirptionId ?
dusky sundial
no subscription ID because it cannot be created yet since iDEAL is not available in the <PaymentElement />
outer ingot
Do you have IDeal activated in the billing PaymentMethod Configuration?
https://dashboard.stripe.com/settings/payment_methods/
outer ingot
no subscription ID because it cannot be created yet since iDEAL is not available...
You should have one if you are following the guide you were referring
If not, what guide you are following then?
dusky sundial
im not creating the subscription in that step yet. I create the subscription after the <PaymentElement /> renders, when the user presses the submit button then we create it
outer ingot
What guide you are following exactly ? Are you using the deferred flow ?
dusky sundial
so at that point we don't pass the client_secret to the <PaymentElement />
outer ingot
Are you following this guide then ?
https://docs.stripe.com/payments/accept-a-payment-deferred?platform=web&type=subscription
Sorry, but I need to understand what flow you are integration in order to better narrow the issue you are facing
dusky sundial
yes exactly!!
my bad I'm following that guide you shared above. the deferred one
so in our current integration that works fine for one time payments and for subscriptions that are paid by card
but with iDEAL it doesn't work for subscriptions
yeah this is the exact implementation we have -> https://docs.stripe.com/payments/accept-a-payment-deferred?platform=web&type=subscription but iDEAL is not appearing in the <PaymentElement /> when we set the mode to 'subscription' unfortunately
outer ingot
Can you inspect the network, and share the element session Id ?
Or do you have a test hosted website that I can use to test ?
dusky sundial
sure give me a min
here is a subscription url:
https://staging.legitfit.com/p/membership/673ae36f555918ad9153ce3b
(iDEAL not displaying)
and here's a one time payment url:
https://staging.legitfit.com/p/package/6540beefb064061226d0cbc0
(iDEAL displaying)
outer ingot
Thanks for sharing, checking...
dusky sundial
thanks a lot, let me know 🙏
outer ingot
The connected account acct_1GluuUI59pLpXCHE on which you are making the request, have ideal disabled for recurring payments:
https://dashboard.stripe.com/test/settings/payment_methods/pmc_1PyGv9I59pLpXCHEI0VbkG7z
That's why you are not seeing ideal
dusky sundial
oh wow interesting. I didn't know we had to enable the payment method for recurrent payments as well
do we have to do this for all connected accounts individually?
or can we set them all globally using the platform account?
outer ingot
From the platform's Dashboard (yours), I don't see that option:
https://dashboard.stripe.com/test/connect/accounts/acct_1GluuUI59pLpXCHE/settings/payment_methods
dusky sundial
and also how did you get the Configuration ID for that connected account? when I do this I do it from this page:
https://dashboard.stripe.com/acct_1GluuUI59pLpXCHE/test/settings/payment_methods
outer ingot
So the Custom account needs connect via their Stripe Dashboard to view this
outer ingot
and also how did you get the Configuration ID for that connected account? when I...
It's from the Connected Account dashboard and not th Platform account
dusky sundial
It's from the Connected Account dashboard and not th Platform account
yes! I understand. what area specifically I can see this to copy/paste?
outer ingot
Sorry, I don't understand your follow up question.
The Connected Account needs to connect to their Stripe Dashboard
and access this link:
<https://dashboard.stripe.com/acct_1GluuUI59pLpXCHE/test/settings/payment_methods
And enable ideal for recurring
dusky sundial
So every time I want to enable a new payment method to a connected account, I find their connected account id in our platform account and press the "View dashboard as PT Johan" then there I enabled iDEAL as payment method
but there it just enables it for one time payments and not recurrent payments correct?
and above you shared this link https://dashboard.stripe.com/test/settings/payment_methods/pmc_1PyGv9I59pLpXCHEI0VbkG7z with the "pmc.." configuration ID. that I don't know how to get in order to enable this iDEAL for other connected accounts
how do I do this, do I have to do it for each connected account individually or globally from the platform account?
outer ingot
but there it just enables it for one time payments and not recurrent payments correct?
can you share a screenshot ?
You should see this when expanding iDeal
dusky sundial
outer ingot
expand ideal
Otherwise, I think you can achieve the same using the API by manipulating the payment method configuration:
https://docs.stripe.com/api/payment_method_configurations
dusky sundial
done! just did it there using this link https://dashboard.stripe.com/test/settings/payment_methods/pmc_1Jyf2oB45ZPr5ETARCAaclMe
outer ingot
Otherwise, I think you can achieve the same using the API by manipulating the pa...
Pass the Account header in order to manipulate the Connected account's Payment method configs
dusky sundial
but the account header is "acc_.." right?
outer ingot
yes
dusky sundial
you shared to me https://dashboard.stripe.com/test/settings/payment_methods/pmc_1Jyf2oB45ZPr5ETARCAaclMe and that does not contain any account header
do you get me?
where did you get the "pmc_.." from?
outer ingot
No I meant use Stripe API to fetch the connected Account's PaymentMethodConfigurations via this API and using Stripe Connect header auth:
https://docs.stripe.com/api/payment_method_configurations
outer ingot
you shared to me https://dashboard.stripe.com/test/settings/payment_methods/pmc_...
First you navigate to:
https://dashboard.stripe.com/test/settings/payment_methods/
Then select billing
dusky sundial
okay! then?
outer ingot
You'll be redirect here
https://dashboard.stripe.com/test/settings/payment_methods/pmc_1Jyf2oB45ZPr5ETARCAaclMe
You need to do these steps from the Connected Account's Stripe dashboard and not yours.
dusky sundial
nope that does not work
and when I select billing on the left panel, below payments it does nothing
outer ingot
Ah you are using the connected account's dashboard
outer ingot
What I did is like using the login and password of the Connected Account and logged to their Dashbaord
dusky sundial
how do I do that? they're custom accounts
outer ingot
You can't.
dusky sundial
okay
outer ingot
What you can do is to use the Stripe API and list their PMCs
dusky sundial
I understand
outer ingot
Otherwise, I think you can achieve the same using the API by manipulating the pa...
this flow
dusky sundial
also from the first link you shared I enabled iDEAL but that still didn't work
and: https://staging.legitfit.com/p/membership/673ae36f555918ad9153ce3b is not showing iDEAL
outer ingot
It's still disabled
Have you changed the PMC of that Connected Account:
Now it's pmc_1PyGv9I59pLpXCHEI0VbkG7z
dusky sundial
how do I even change the PMC? I didn't know that was possible
also in the API you sent me, I don't think that will work because I need to pass the PMC of the connected account in order to enable iDEAL right?
how do I get the PMC? is it stored in the customer?
oh
outer ingot
how do I get the PMC? is it stored in the customer?
You use the lising API
dusky sundial
so when I navigate here:
https://dashboard.stripe.com/test/settings/payment_methods/pmc_1PyGv9I59pLpXCHEI0VbkG7z
it redirects me here:
https://dashboard.stripe.com/test/settings/payment_methods/pmc_1Jyf2oB45ZPr5ETARCAaclMe
that's why the wrong PMC
outer ingot
I'm sharing the Connected Account's link and ids
You are using your platform Account Dashboard 😅
dusky sundial
yeah because I cannot access those connected accounts since they're custom right?
we have an access issue here, you can access but I can't and we're seeing different things
outer ingot
With Custom account, you need to use the API
dusky sundial
okay but there's a problem. if I use the stripe.paymentMethodConfigurations.list(); I can't specifically select an account to enable this payment method
say for example i want to enable iDEAL for an specific account. how do I do this?
outer ingot
You cann that API using the Stripe Connect Header
in order to list the PMCs of a given Connect Account
Otherwise you'll list your Platform 's PMC list
dusky sundial
ah yes you are correct!!
you are a freaking genious thanks for helping me
I'll start doing this through the API but just to double check this will 100% work if I enable it using the API right?
outer ingot
That should be working yeah. If you have any issue or still not working feel free to reachout again.
outer ingot
and: https://staging.legitfit.com/p/membership/673ae36f555918ad9153ce3b is not s...
Keep this test url. It was very helpfull for me to debug.
dusky sundial
no worries at all! glad it helped you
thanks so much for being patient and explaining everything to me
have a great day man. wish you all the best
actually paymentMethodConfigurations is not appearing on the stripe package we have installed
we're on v10
is this API from a newer version?
outer ingot
Yeah you should migrate the SDK you are using
outer ingot
Always happy to help!