juangomez0120_automatic-payment-methods-not-enabled | Stripe Developers | Page 1

inland hazelBOT Apr 29, 2025, 7:33 PM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1366859964559130815

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

#

leaden leaf Apr 29, 2025, 7:36 PM

#

Hello
You seem to be creating the PaymentIntent on behalf of a Connected Account. Have you enabled ACH debit on the connected account?

I'm not explicitly specifying any payment_method_types during the creation of the PaymentIntent, so I assume that all payment methods configured in my Stripe dashboard will be considered as valid options.
Can you try passing automatic_payment_methods: { enabled: true }} as well?

glad vector Apr 29, 2025, 7:37 PM

#

It is enabled for the connected account

Screenshot_2025-04-29_at_1.37.21_p.m..png

#

I'll try the automatic_payment_methods: { enabled: true }}
Thanks!

inland hazelBOT Apr 29, 2025, 7:48 PM

#

glad vector Apr 29, 2025, 7:55 PM

#

Hey! Unforunately, this didn't work either

#

I was able to reproduce the problem localy on the test environment

#

The PaymentMethod provided (us_bank_account) is not allowed for this PaymentIntent. Please attach a PaymentMethod of one of the following types: card, link. Alternatively, update the allowed payment_method_types for this PaymentIntent to include "us_bank_account".

#

RequestID: req_gAzb5yuJ4SwIvX

#

This is the body I'm sending to the API:

payment_intent_data { amount: 2350, application_fee_amount: 258, currency: 'usd', customer: 'cus_SBzdyE23yTxJDj', description: 'Order #1980 - 1x Location Class Test, 1x Location Class Test at 9:00am Tue, Jun 17 CST', metadata: { TaxAmount: 92, pendingOrderId: 'Pyncpa88MKNhmPxrXs7JW2XB_1745956516', pendingOrderCollection: 'ordersPending', partnerId: 'yAzyLUwjUQcnR9lau7QdGqGN9IU2', stripeAccountId: 'acct_1PxYVqPWe2hFzQFz', franchiseFeeAmount: 0, migrationId: undefined, pendingClassExperienceType: 'Class', pendingClassId: '8F6Ne6krhspG7m5uXRO0' }, setup_future_usage: 'off_session', automatic_payment_methods: { enabled: true }, payment_method: 'pm_1RJKFCBsYzIqHjobZSUvtJRE' }

cunning skiff Apr 29, 2025, 7:58 PM

#

Hi, taking over as my teammate needs to step away. Let me catch up.

glad vector Apr 29, 2025, 7:59 PM

#

Cool, thank you

cunning skiff Apr 29, 2025, 8:09 PM

#

It looks like you're using OnBehalfOf: https://dashboard.stripe.com/test/logs/req_gAzb5yuJ4SwIvX

This typically happens as we're looking at the connect accounts settings

1/ You need to turn that payment methof on the connected accounts which you said you did
2/ The connected account needs to have the right Capability requested, https://docs.stripe.com/api/accounts/object#account_object-capabilities-us_bank_account_ach_payments

It looks like when you created the account, you only passed in card and transfers: https://dashboard.stripe.com/test/logs/req_Jvox2VTAw9X9sK

glad vector Apr 29, 2025, 8:11 PM

#

1/ You need to turn that payment methof on the connected accounts which you said you did

Yes it is turned on
2/ The connected account needs to have the right Capability requested, https://docs.stripe.com/api/accounts/object#account_object-capabilities-us_bank_account_ach_payments
I'll take a look at the account object to search for that attribute

#

~~But in the meantime, using the test account in the test environment throws the same error, and that account isn't a connected account~~

#

Oh nvm, I understand your point now. Let me check and I'll get back to you, thanks!

#

The connected account that payment was onBehalfOf does have the ach payment enabled

Screenshot_2025-04-29_at_2.15.18_p.m..png

#

I haven't tested the onbehalf payment with the automatic_payment_methods: { enabled: true } attribute tho. I'll enable those payment methods in my test account and test again. If everything works correctly I think we are good to go then

cunning skiff Apr 29, 2025, 8:18 PM

#

Let me know what you see after testing

glad vector Apr 29, 2025, 8:21 PM

#

How exactly can I enable this on my test account? I thought it was via the payment methods setting page but it doesn't seem to change. Do I need to do this strictly via the api?

cunning skiff Apr 29, 2025, 8:23 PM

#

I do not have expertise on the Dashboard and we're here to help with API/ Integration related issues. I think you could update the Connect Payment Method Settings

#

https://docs.corp.stripe.com/connect/account-capabilities#payment-methods

glad vector Apr 29, 2025, 8:30 PM

#

Yeah that seems to be it! Thanks! It's still updating the information, it takes some time, I'll let you know when it's done so that I can run the test again

cunning skiff Apr 29, 2025, 8:30 PM

#

Sure thing!

glad vector Apr 29, 2025, 8:38 PM

#

Hey! It's working correctly!
What's weird is that I've also tested the flow by removing the automatic_payment_methods: { enabled: true } and the payment intent was still confirmed correctly, which makes me think that the problem doesn't come from that attribute

cunning skiff Apr 29, 2025, 8:39 PM

#

Yeap, depending on the API version you use, we default to the automatic payment methods

#

Glad it is working now!

glad vector Apr 29, 2025, 8:43 PM

#

But then this means that we still have a problem with the production case I sent you earlier today:

Request id: req_Q73GszXPLem2dS
OnBehalfOf: acct_1QQU6SB9Nm6MrCgU
Who has all the capabilities show in the image
And also has the payment method configured in the payment method settings page

Screenshot_2025-04-29_at_2.41.18_p.m..png

Screenshot_2025-04-29_at_2.41.53_p.m..png

#

Is there any way you can point me to the payment intent object that's related to that request? So that way I can see if maybe I'm sending the incorrect paramenters

inland hazelBOT Apr 29, 2025, 8:46 PM

#

cunning skiff Apr 29, 2025, 8:48 PM

#

Did you try this payment after you both enabled and added the capabilities on that account?

#

How are you initializing the Elements? It looks like you're using https://docs.stripe.com/payments/accept-a-payment-deferred flow to collect payment method details, then create the Intent by passing that payment method

glad vector Apr 29, 2025, 8:57 PM

#

cunning skiff Did you try this payment after you both enabled and added the capabilities on th...

The account always had the capabilities. The test account was the one that didn't. The one I've just shared have always had the capabilities

glad vector Apr 29, 2025, 9:01 PM

#

cunning skiff How are you initializing the Elements? It looks like you're using https://docs.s...

You mean client side? I use the react-stripe-js library. I use the <Elements /> component as a wrapper for the other payment element components, that also come from the react-stripe-js library

Screenshot_2025-04-29_at_3.00.35_p.m..png

#

I send a request from the client to my backend with the selected payment method id. I then process in the backend the payment intent creation using the payment method id I send from the client

shut narwhal Apr 29, 2025, 9:05 PM

#

Hi hi! I’m going to be taking over for my colleague here. Give me a minute to read back and understand things.

shut narwhal Apr 29, 2025, 9:26 PM

#

Still digging. I haven't found the source of the issue yet.

glad vector Apr 29, 2025, 9:28 PM

#

It's okay. I have more cases if they might be helpfull, this actually happens a lot to us

shut narwhal Apr 29, 2025, 9:32 PM

#

Yes, if you have an example from a different Connected Account that'd be great.

#

Actually, it looks like you need to add automatic_payment_methods.enabled=true to your call to create the Payment Intent in order for it to pull in the Payment Configuration.

#

(...which should then allow these to work)

glad vector Apr 29, 2025, 9:45 PM

#

req_fQfOfzR6be7CfM
req_3VAlm6dLZwrNfZ
req_HL4hln58KKMmw9
req_w9K7aDwtmZDsNv
req_kzAbhSmRszBWbK

#

Here are five different examples for the same error message

glad vector Apr 29, 2025, 9:46 PM

#

shut narwhal Actually, it looks like you need to add [`automatic_payment_methods.enabled=true...

Is this a thing only for connected accounts? I tested this today with a test account and the payment with a bank account went through even if I didn't had that property added in the request

#

I don't have a bank account to test this in production with a connected account unfortunately

shut narwhal Apr 29, 2025, 9:47 PM

#

Those are all missing that parameter, so they're seeing the same error.

glad vector Apr 29, 2025, 9:48 PM

#

Okay, I'll add the parameter then! Thank you

shut narwhal Apr 29, 2025, 9:48 PM

#

Of course! If you run into more issues with this, or with anything else, don't hesitate to pop in and ask! 🙂

glad vector Apr 29, 2025, 9:49 PM

#

Thank you! I've been facing the exact same problem with the link payment method as well, no connected account payment also

#

req_doNbWbfmolIBAD here's an example

#

Is this caused because of the same reason?

shut narwhal Apr 29, 2025, 9:49 PM

#

That's a Connect charge.

glad vector Apr 29, 2025, 9:50 PM

#

How can you tell if it doesn't have the onBehalfOf property?

shut narwhal Apr 29, 2025, 9:51 PM

#

I have internal tools that tell me - and yes, this is most likely the exact same cause.

glad vector Apr 29, 2025, 9:51 PM

#

Okay cool, thank you very much!

inland hazelBOT Apr 29, 2025, 9:51 PM

#

juangomez0120_automatic-payment-methods-not-enabled

#juangomez0120_automatic-payment-methods-not-enabled