#nobody_api

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atomic cypressBOT
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spare flame
karmic dust
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Do you mean you don't see W9 forms in your Stripe Dashboard? And which beta API you are referring to?

spare flame
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I'd like to collect W9 forms from connected accounts during onboarding, but i don't see it as a capability (or anywhere else)

karmic dust
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Sorry, making sure I understand your question correctly

spare flame
karmic dust
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Ah I see

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Do you have Live mode enabled, and have Connected Account in Live mode?

spare flame
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I'm not in test mode and have 1 live account, yeah

karmic dust
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Okie, could you provide you account id acct_xxx ?

spare flame
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acct_1PFkDi4P12bpkVfP

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Was a dummy account made a while ago

karmic dust
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I mean, your Platform account

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where you are trying to see the W9 form

spare flame
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acct_1P22SoG4tYtlocDM

karmic dust
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Okie, and which beta API you mentioned earlier?

spare flame
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Well i'd like to collect it at onboarding so shouldnt need the API

karmic dust
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Yeah I agree, but you did mention beta. I am curious what that is

spare flame
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Apparently there is an internal "beta team" but i dont have any good detail on it

karmic dust
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Hmm did Support tell that?

spare flame
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Yeah

karmic dust
spare flame
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No it's nowhere to be found in my dashboard ๐Ÿ˜ข

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or settings

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This is screenshot from docs

karmic dust
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Alright yes I believe it's the case.

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So, I believe this is on scope of the Support team. Can you tell me the email you have in conversation with them?

spare flame
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I know it looks grim, but i really do need this so i'm looking for anything

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W9 form is required by the US for freelancers so I can't fathom how other connect accounts are not using this

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And very frustrating that they've clearly implemented it but can't toggle it on for me

karmic dust
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Okie can you gimme the email address you used. I can try to look up in our internal system

spare flame
karmic dust
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Okie I found this. But sorry, the answer is still the same as the Support team provided. This is a limited beta features, and we are unable provide wider access to this at this moment, but we are working on openning up access in the future

spare flame
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Is it true you are opening access in the future? It's been in beta for two years at least right?

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If there's a requisite to being added it would be helpful to know, because we're looking to launch soon, but this is the biggest blocker

karmic dust
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To be honest, that's the owning team answer and I can't say anything more. But I can see they collected your feedback with your specific account Id ๐Ÿ™‚

spare flame
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Ok sounds good thanks ๐Ÿ˜ข