#nox7_api
median violetBOT
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wintry mountain
hi! just want to acknowledge your question and let you know that the server is a little busy atm so it might be a bit before i can get to you
median violetBOT
analog jolt
Hello
The rounding behavior is calculated based on the settings you've selected in the billing settings - https://dashboard.stripe.com/settings/billing/invoice#:~:text=Manual tax amount rounding
Based on your setting, the tax rounding changes old amount from 7.42 to 7.43 usd on the taxable amount (99 usd)
lost galleon
Hello
The rounding behavior is calculated based on the settings you've selected ...
Hanzo,
Thanks for the reply. I changed the setting; but I am still getting the error.
See request: req_8wQowmFYlcg2G1
analog jolt
Ah you're using a direct charge, in which case the above request might be using settings from the connected account
Its still using line item level rounding behavior (similar to the previous request)
lost galleon
Ah, okay, I will try changing them on the connected account
lost galleon
Its still using line item level rounding behavior (similar to the previous reque...
Apologies, but I've now changed both the Connected account and the Standard child-account to be "Invoice level" rounding instead of line-item rounding but receive the same error.
Request: req_trrm2FRkvSPz6k
At this point I'd want to just fully refund the invoice, but I can't even do that either.
analog jolt
Ah I see. Let me check with a colleague
median violetBOT
Hello @lost galleon, we have sent you a direct message, please check it at https://discord.com/channels/@me/1354175992058351657
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
willow quarry
@lost galleon go ahead and follow the instructions from the DM to open a Support case and I'll file a ticket internally about this bug.
Let me know when you have submitted that.
lost galleon
Let me know when you have submitted that.
It has been submitted