prajwal6969_api | Stripe Developers | Page 1

neat ravineBOT Mar 20, 2025, 8:25 AM

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haughty jewel Mar 20, 2025, 8:28 AM

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Hi, let me help you with this.

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What do you mean by "invoice" in this case?
Like an email with the summary of the purchase?
Since it's a recurring Price, do you want it sent on every renewal?

flint phoenix Mar 20, 2025, 8:31 AM

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Yes Vanya
i have set a invoice template in my dashboard
i want to send that mail with the summary of the purchase

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on every renewal

haughty jewel Mar 20, 2025, 8:34 AM

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Invoices (the ones that use the template from the Dashboard) at Stripe are something different. It's more of a request for the customer to pay. For Subscriptions, Invoices are created for every billing period. It's not just a PDF with a summary of the purchase. Please read this article to understand it better: https://docs.stripe.com/invoicing/overview

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But a confirmation of payment is called a Receipt, and you can only style it with your company branding: https://docs.stripe.com/receipts

flint phoenix Mar 20, 2025, 8:37 AM

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actually this is already enabled. Sorry I meant to say Receipts.

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But unfortunately there is no email that I have received. Neither on Sandbox not on live account

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Is there any thing else that need to be enabled?

haughty jewel Mar 20, 2025, 8:38 AM

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flint phoenix But unfortunately there is no email that I have received. Neither on Sandbox not...

Stripe doesn't send emails in Sandboxes, so this is expected.
Not sure what happened with the Live mode one. Could you please share a PaymentIntent ID? Or Subscription ID?

flint phoenix Mar 20, 2025, 8:39 AM

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Sure

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sub_1R4e3kGGPbwhUxQ68ZNDkPgV

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This is the subscription ID

haughty jewel Mar 20, 2025, 8:50 AM

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This is indeed unexpected. Not sure why the email wasn't sent.

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I see some receipts were sent successfully yesterday. Have you changed your email settings since then?

neat ravineBOT Mar 20, 2025, 8:58 AM

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flint phoenix Mar 20, 2025, 9:03 AM

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Those were actually test receipt settings

vapid wyvern Mar 20, 2025, 9:04 AM

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Hey! Taking over for my colleague.
You are looking for a receipt email for this Invoice in_1R4e3kGGPbwhUxQ63QDEiTdj?

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If so, then no you won't get an email as it's a 0$ invoice, there is no payment behind

flint phoenix Mar 20, 2025, 9:05 AM

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Sure we try with 1 dollar and try again

vapid wyvern Mar 20, 2025, 9:05 AM

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First of all, you shouldn't test in live mode

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That will impact your risk score and could inrease declines later

flint phoenix Mar 20, 2025, 9:06 AM

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How do I verify that the email is working

#prajwal6969_api