emmanuel-lambert_api

[raven bronze]

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[lyric solstice]

👋
I'm not able to open the requestId req_s9BcVQCYHzhk3h is there a typo in it ?

Also do you have automatic payouts activated ?

[dense moon]

yes I have automatic payout everyday

[boreal inlet]

👋 taking over for my colleague.

[dense moon]

req_s9BcVQCYHzhk3H if case sensitive

[boreal inlet]

ok

yes requests IDs are case sensitive

ok since you're creating the transfer after a few days the payment you're passing, and the source of the transaction has already been paid, we won't be able to fund the transfer from that payment

and you're basically having an insufficient funds

[dense moon]

the payment is received few seconds before the transfer only the invoice is 10 days before

for example for invoice in_1Qxe9JEj4rNYzxWGv4qVs7iq

[boreal inlet]

ok taking a look

[boreal inlet]

I'm sorry it's taking so long, I'm trying to get to the bottom of this issue

[dense moon]

no pb

[boreal inlet]

ok so basically the invoice that was paid had a balance transaction txn_3Qxee9Ej4rNYzxWG0givlTse that was part of the payout po_1R1GbGEj4rNYzxWGixxQenyv on March 11th

[dense moon]

yes we first invoice and then transfer

[vast coral]

Hi there 👋 jumping in as my teammate needs to step away.

When using source_transaction, the Transfer is only created against that Charge if the payment hasn't already settled. In this case it appears that payment had already settled, so the funds from it had already been attributed to your balance, so we checked against your account's balance rather than the source_transactions funds (since they'd already been released into your account and could no longer be reserved).
https://docs.stripe.com/connect/separate-charges-and-transfers?platform=android#transfer-availability:~:text=With a source_transaction%2C the transfer request returns success regardless of your available balance if the related charge has not settled yet.

It's also worth noting that we typically don't recommend using source_transaction with async payment methods, like Sepa that was used here, due to the behavior we discuss in this section:
https://docs.stripe.com/connect/separate-charges-and-transfers?platform=android#transfer-availability:~:text=Asynchronous payment methods,manage payment failures.

[dense moon]

ok, thanks I'll look into that