#brel_api
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- brel_unexpected, 6 days ago, 35 messages
pulsar fern
Hi, are you using out test cards? If so, this is working as expected and we do have one card where you can attach the payment method, 4000000000000341 but it later declines.
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young plume
Thank you. I have another question
In case the subscription is in past due or is unpaid because the customer does not have funds
How can I re-triger a payment for that subscription after customer changes card?
lilac sphinx
Assuming the new card replaced the old card as the customer's default payment method, then the subscription's automatic retries should retry with the new card
But you can also trigger this manually via the pay invoice endpoint: https://docs.stripe.com/api/invoices/pay
To pay the subscription's latest invoice
lilac sphinx
With subscriptions it's done automatically
young plume
Is done automatically when the default card is updated?
lilac sphinx
Not unless you explicitly call the above endpoint right after
Otherwise, the next automatic retry will pay it
young plume
Sorry, I am not unsterstanding. What I need to do is that when the customer updates the default card, I want to retrigher the payment from that subscription
Do I need to call the api of the latest invoice?
lilac sphinx
You need to call the endpoint I shared
On the subscription's latest invoice
And pass the new payment method id
young plume
But isnt there a way I can specify directly the subscription?
lilac sphinx
No
young plume
is it correct to take the latest invoice? Can there by edge cases when the customer shoudl pay another invoice and not the latest one?
lilac sphinx
That depends on your subscription settings
But yeah it's possible that there's more than 1 unpaid invoice
young plume
What if a customer upgrades the subscription but does not have funds. Then the customer comes after 3 weeks and pays the invoice. Will subscription start from the moment he paid that?
Because otherwise would be a problem
lilac sphinx
Depends what you mean by Will subscription start from the moment he paid that?
young plume
The start cycle
if we have a monthly subscription
And user pays today but card does not have funds
lilac sphinx
billing cycle anchor doesn't change unless you explicitly change it
young plume
And then comes after 3 weeks and pays the invoice
he will have just 1 week remaining?
lilac sphinx
Billing cycle anchor would not reset in that case
young plume
and instead pay full?
lilac sphinx
he will have just 1 week remaining?
Correct
young plume
But how should i manage these in my platform. In case user upgrades but card has no funds should I upgrade customer to new plan or not?
If he pays after 3 weeks it means that he will pay for just 1 month
1 week, sorry
and is not correct
lilac sphinx
young plume
how should we manage these failed payments?
lilac sphinx
Likely pending updates is what you want