#shifa_api

1 messages · Page 1 of 1 (latest)

light treeBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1343588105810087967

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

kind ravine
#

Hi, can you share the PaymentIntent where your customer saw this behavior? Where did you turn off Link exactly?

tropic stratus
kind ravine
#

Can you summarize it here please?

tropic stratus
# kind ravine Hi, can you share the PaymentIntent where your customer saw this behavior? Where...

My user disabled the Link from the stripe dashboard but it still appears in the card tab inside payment element
He turned off link from
https://dashboard.stripe.com/settings/link
https://dashboard.stripe.com/settings/payment_methods
But it is still showing.
On that previous thread your team member asked about two details.
Account ID:
acct_1QiXIiG7mApjkvwA

checkout / payment page:
https://klangmed.com/kasse/

kind ravine
#

I'm still investigating this. I can confirm that it's a Direct Charge, and the Connected Account has disabled Link on the Dashboard.

light treeBOT
solid sluice
#

Hi there 👋 jumping in as my teammate needs to step away soon. Please bear with me a moment while I catch up here.

#

Do you have an ID of a Payment Intent, or related object, from when Link was shown as a payment method option that wasn't expected?

tropic stratus
#

I have shared you account id.
It is not on any particular payment intent. It is like link pay is showing on each time payment loads

#

You guys will close this thread too tomorrow. So please give a solution before that.

solid sluice
#

Do you create the Payment Element without first creating a Payment Intent?

We need more context about how you built your integration in order to ensure we know where to look for possible issues.

#

@tropic stratus are you still around to tell me more about your concern? These are inteded to be synchronous discussions, especially if we aren't given the full context about your integration up front.

#

Are you using OAuth for onboarding your Connected Accounts?

#

As best I can tell this is a Direct Charge flow, where you control the Payment Method types being offered in the settings for your Platform account. It looks like Link is on by default for your Connected Accounts for Direct Charges.

Does blocking Link here cause it to stop appearing?
https://dashboard.stripe.com/test/settings/payment_methods/connected_accounts?config_id=pmc_1O0PXRE8xhkZvnaCY4Bb8lxy

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

light treeBOT