keystoenchancia_api

[dusk chasm]

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[forest juniper]

Can you share the ID (req_xxx) of the API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request

[raw folio]

req_wv7Q264xSs9dS7

[forest juniper]

You can't use a timestamp when updating an existing subscription, only on creation: https://docs.stripe.com/api/subscriptions/update#update_subscription-billing_cycle_anchor

[raw folio]

would the billing_cycle_anchor_config work here instead?

Or would the better option be to schedule a job for Aug 1 that updates all subscriptions to 'now' on Aug 1?

[forest juniper]

No, you can only pass that on create. Why not just specify the billing anchor via the Checkout Session: https://docs.stripe.com/payments/checkout/billing-cycle

[raw folio]

checkout sessions are being created by a plugin, not myself

so the membership plug-in on our website hands over to stripe for payment processing so members (subscribers) can create a memebership(subscription) when they want

[forest juniper]

Then your other option is to use a schedule to configure it: https://docs.stripe.com/billing/subscriptions/subscription-schedules

i.e. create and attach the schedule with the desired phases post subscription creation

But it's kinda weird that your checkout page would state recurring billing on X date and then you just change it unbeknownst to the customer

[raw folio]

so in this case, checkout completes, backdate the start date and then the subscription is anckored to august fist

[raw folio]

it's on our website and in our constituion

[forest juniper]

You can't backdate an already started subscription

[forest juniper]

Cool, just saying that I think it's weird personally

Maybe your best option is to speak to the plugin author and ask them to support configuring the billing cycle anchor

Although that would prorate the initial amount which isn't what you want

[raw folio]

yeah, i've raised it (they've only just added coupons)

trying to low/no cost everything so it doesn't have a lot goign for it

so is this about using phases as a schedule?

[forest juniper]

Yes you'd configure a new schedule frrom the existing subscription, and add a 2nd phase that starts on 1/8/26

[raw folio]

gotcha, ok - this has been very helpfu, thanks

[forest juniper]

Let me know if you run into issues with that