#yash_error

1 messages · Page 1 of 1 (latest)

prime karmaBOT
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umbral plank
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I'm not sure I understand the use case here.

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Could you please clarify?

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Stripe card payments handle natively 3dS and no additional action is needed

ocean haven
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some cards from japan not supporting 3ds and some are supporting how can i handle that

umbral plank
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You don't need to do any additional action. That's handled natively by Stripe

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Are you willing to use Stripe Payment Element ?

ocean haven
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i am not aware of that

umbral plank
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What part exacty ?

ocean haven
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Stripe Payment Element

umbral plank
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You can then do tests using Card with 3ds and other without

ocean haven
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I Tested on production live cards

umbral plank
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Firstly you shouldn't test on live mode.

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What issue you faced ?

ocean haven
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from stripe showing error card does not support 3ds

umbral plank
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Can you share a PaymentIntent Id?

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or a requestId ?

ocean haven
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pi_3QmefYEmTmhFycAF13VvSyBS

umbral plank
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It seems like this decline was issued by the bank issuer.

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Stripe supports 3ds

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Is this a test you made by your own card on your Stripe own account ?

ocean haven
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yeah we were testing card but execting subscription are going well with same card but while doing new payment we are facing problem

prime karmaBOT
umbral plank
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You shouldn't be testing on your live account, because it's will increase risk score and it would be suspect of blocking..

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You need to use test mode for testing and not live mode.

ocean haven
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ok but can you tell me next step to handle this

vague galleon
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What's the problem exactly?

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Looks like 3DS/auth just failed on the payment?

ocean haven
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I don't remember right now but somewhere was showing card does not support 3ds

vague galleon
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I don't see that on the payment you shared. Authentication just failed – if/when that happens re-confirm the intent

ocean haven
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that issue came from stripe sdk

vague galleon
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There's no issue here at all – the bank notificed us that payment authentication failed for whatever reason, so we convey that via the SDK/API

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Ultimately the bank determines whether or not to approve the payment, not us. As noted you shouldn't be testing in live mode as this can impact your merchant standing

ocean haven
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on test mode all working fine

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do I need to deploy on prod and then test

vague galleon
vague galleon