#changpet_code
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main shore
So if I understand correctly, you're a Platform and some of the Platform's Connected Accounts share customers and, you want to be able to "track" the payments a customer made across all of the Connected Accounts?
orchid ivy
Yes, that's correct. We ideally want to be able to look at a customer on our main platform account and see all the payments they've made on different connect acounts within our platform. In addition, we want to be able to track all the payments made on the connect accounts on our platform, since the only other way would be to navigate into connect accounts to see payments
main shore
Unfortunately this is not something you can do.
You're unable to attach an object from one account to another. In this case, the payment method you shared pm_1QplirH5xbpgiwgVT8jDflyp is associated with the Connected Account and cannot be used by the Platform even if it's the same customer.
orchid ivy
Are there alternatives to be able to achieve something like this? A way to better track all payments from connect accounts in one area on the stripe dashboard
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main shore
You can view all accounts via the Dashboard [0]. However, there are no customer specific filters available.
[0] https://docs.stripe.com/connect/dashboard/viewing-all-accounts
orchid ivy
So, when someone gets a subscription in a connect account, it would make a customer in the connected account, and we added logic to also create a customer with the same info on the main platform account. Is there anything we can do on the main platform account customer to be able to reference the connected account customer(s)? Maybe the metadata, some other field. Wanted to see if there's anything that I may be missing
near mirage
Yeah you can do it through metadata or just keep track of this in your database
orchid ivy
would you be able to elaborate on what a good approach would be using this method?
near mirage
I wouldn't rely on metadata tbh
I would keep track of this in your db
Especially if you're going to have a lot of different connect accounts
With direct charges, flows where you need a customer to make payments across many accounts get complicated
This is a good use-case for destination charges
However, if you want these connect accounts to manage their own subscriptions, then destination charges aren't really an option. You'd need to continue with your current approach
orchid ivy
Other people that handle subscriptions for connect accounts, is the "correct" approach to handle the subscriptions and product within the connect accounts? Or do some make the subscriptions on the main platform account and handle destination charges instead?
And also, we could store in our DB instead, was wondering what type of info you'd suggest I would store in order to handle this problem
near mirage
There is no correct approach. It's what works best for your use case. There's tons of people that do both
near mirage
And also, we could store in our DB instead, was wondering what type of info you'...
I'm not that familiar with your app and what you need to keep track of, but at bare minimum, you'd need to store the customer id on your platform, then also store a mapping of that customer id to connect_account_id: connect_account_customer
orchid ivy
I have an unrelated question that also has come up, when creating a price on the connect account and setting the price value ($10), if I wanted to edit the price later on, I saw there's no way to delete the price in the API and instead I archived it and then created a new price with the same value. Is that the only solution to this?