#davidstanton_api
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- davidstanton_api, 1 day ago, 47 messages
- davidstanton_unexpected, 4 days ago, 72 messages
- davidstanton_api, 4 days ago, 58 messages
golden rain
How are you offering your Customer the option to update their Subscription ?
amber crag
in the user portal
see , this one"Amazon" is unrelated, its a "complimentary"
so if they are on a "prebid" sub on the first screen, when they go to the "update subscription", they should only be allowed to go up to prebid 12 months, or down to prebid 1 month. but they should also be allowed to "get" a Amazon 1 month, 6 month or 12 month one from in the user poratl somehow
i have everything setup as 6 different "products"
as it is at the moment, they can get/ be on 2 different ones, for the same "domain", i'm pasing the domain, so they see/ we know what sub relates to what domain
i tried it here, which is sort of useless, as they will end up with 2 subs for the same domain, so "double paying" in effect, which no body wants,
im doing my own check on the front end "pricing/ subs page", so they cant get a "double" sub on the same domain, but it dont stop any of it happening in the user portal
golden rain
Have you had the chance to restrict the updates from your Stripe Dashboard:
https://dashboard.stripe.com/settings/billing/portal
amber crag
whats there, i dont see anything that will do that?
nothing there stops the switching a "prebid" to an "amazon" etc, or having "doubles" etc
golden rain
Yeah, there you can find only the available options (I agree it's limited)
If you want more advanced control/checks, you'll need to implement your own update flow
By calling directly Subscription APIs.
amber crag
they would reflect in your "user portal"?
dont tell me i got to build my own portal to get this to work? this about the last thing i need to do/ get done before im all set and i want to use your portal to get around "security" stuff etc
golden rain
Yes I see, but sorry, what is supported is there.
You can't define such a restriction
Even using the portal configuration API:
https://docs.stripe.com/api/customer_portal/configurations/create
You need to implmenet these checks by your integration and call Subscription API directly.
amber crag
i basically want this
golden rain
i basically want this
Wait but these aren't other price types ?
You need to create a yearly price and another monthly price
no?
golden rain
Let's focus on the first line you changed, this isn't a yearly price ?
golden rain
nothing there stops the switching a "prebid" to an "amazon" etc, or having "dou...
So in this config settings page should have only 3 prices, the monthly, the yearly and the other one ?
golden rain
I see, you can't group by product family
BIlling Portal is grouping by billing period (monthly, yearly, ...)
amber crag
i cant even do it with a product with "multi prices", as they could still switch from a "prebid" to an "amazon" sub in effect:
what a PITA! lol
golden rain
You can't add that restriction, yeah I think I already told you this
and you need to build more customizale integration
Or at least create two separate Billing Portal using API and portal configuration
One for Amazon and another for pebid prices only
amber crag
ye well thats not ideal, as the customer has 2 seperate portals to maintain then
don't look very professional
golden rain
If you want to have advanced control, then you need to have advanced integration.
amber crag
i see what youre saying but i would call this that advanced, its a limitation
how about an "add on" is that possible, so i have 1 product family" prebid, but they can "bolt on amazon, so 1 sub does both?
golden rain
Yeah it's not supported by Customer portal currently.