#spicykeketttt_error
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jade niche
Can you share an example payment ID or erroring request ID?
tepid pasture
it doesnt procced. when i try to pay, it cancels and shows that error. For example when i tried to pay via credit card, CVV credit card code was red and had an error too, but i typed it correct.
jade niche
Are you a developer building an integration?
tepid pasture
No, I am not a developer building an integration, but I own the store and I am trying to place a test order.
jade niche
OK, you will likely need to contact your developer for help, but if familiar with the browser developer tools and can share an example failing request I can take a look. Otherwise you can look in your account developer request logs to see recent errors: https://dashboard.stripe.com/test/logs/
If you can't find errors/failing payment IDs there to hlep me look, I suggest contacting our support team for assistance: https://support.stripe.com/contact
tepid pasture
this is what it shows
everytime i try to pay
or what exact tools and example do you need from me?
jade niche
OK, you will likely need to contact your developer for help, but if familiar wit...
Do your logs show any erroring requests?
tepid pasture
well
we found something the amount of order must be more than 0,50€
can that be the problem?