#carla_api
strange muralBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1334493070028439553
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
simple kestrel
adjunto foto
signal notch
👋 happy to help, unfortunately we only provide help in english on this channel
if you need help with your issue in your native language please contact https://support.stripe.com/?contact=true
simple kestrel
I have tried to make a payment in Moodle and I get this error, I put the public and private key and I get this error, I have tried it in test mode and in live mode
Could you tell me what the error could be?
signal notch
what exactly are you trying to implement?
simple kestrel
I am trying to put paid courses and I am doing tests, to be able to make the payment for a course
With my other Stripe profile in test mode it lets me make the payment, but with these client API keys it doesn't
signal notch
are you using a 3rd party connector for Stripe? or are you developing your own?
english please
simple kestrel
I am using a client's connector, and I am a super admin in their environment, which means I can see API keys and payments.
signal notch
do you know what's the name of the connector?
simple kestrel
And in the same moodle environment I have tried with my stripe account and it works perfectly.
simple kestrel
do you know what's the name of the connector?
no, wheere i can see?
signal notch
I'm not sure what you're using as a connector to use Stripe
but it seems that part of that setting is the webhook endpoint to use and the webhook you've passed is for a different account
but in all cases, you need to reach out to the 3rd party connector support team to help you out
this is a list of some of our connectors
https://docs.stripe.com/connectors
but it's not extensive
and you might be using something different
simple kestrel
I don't understand what this has to do with it, if in Moodle I only put two things, a secret key and a public one. And with one Stripe account it works and another doesn't.
Maybe you can put me through to someone who understands Moodle connector with Stripe
signal notch
is this https://moodle.org/plugins/paygw_stripe what you're using?
signal notch
normally you should reach out to the maintainer of that plugin
anyway I think there are other people that were facing the same issue as you and they contacted the maintainer and they gave them a solution https://moodle.org/plugins/paygw_stripe#:~:text=FYI for those having a similar issue to my above%3A I emailed Alex directly and he provided the following solution