#yamith_error
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- yamith_api, 1 day ago, 17 messages
- yamith_api, 1 day ago, 17 messages
- yamith_customer-portal-subscription-updates, 5 days ago, 263 messages
- yamith_api, 6 days ago, 6 messages
jovial vessel
Hi, taking a look here
Can you share the request id where you see this error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
jovial vessel
How are you passing the customer id? From our end, it does not look like you sent the customer id: https://dashboard.stripe.com/test/logs/req_oELQVt5OQ9zM9J
calm crag
When doing the checkoutsession, the customer_id is not passed because it is just going to create it, isn't Stripe supposed to return the customer_id to me?
Configuration checkout session
jovial vessel
No not unless you specify this when using it in payment mode: https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-customer_creation
You can pass 'always' value to create a customer every time
calm crag
and mode subscription?
jovial vessel
In subscription mode, Checkout will create a new Customer object based on information provided during the payment flow: https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-customer
calm crag
Therefore, it is in subscription mode, you should create the customer with the information you give at the time of payment, this is how it is at the moment, when you send that customer_id it is as if it were empty
That is, you see the customer_id in Stripe, it is created, when you go to the customer portal with that customer_id it does not recognize it
cus_Rg4RuqvTKJiVW5
Sorry if it's not clear, I'm using Google Translate.
jovial vessel
Is the Checkout Session completed in that subscription mode?
Can you share the request id where that Session succeeded?
calm crag
req_1GD1OWmLaQ34PM
jovial vessel
Yeah, the customer id is in the response: d: "cus_Rg4RuqvTKJiVW5",
Since you're using Bubble you might want to ask from their support
calm crag
Yeah, the customer id is in the response: d: "cus_Rg4RuqvTKJiVW5",
Yes, when creating the client portal, it tells me that it is empty
jovial vessel
That customer id is valid, and the customer portal creation is not showing a customer being passed to us in the code