arpit-gupta_unexpected | Stripe Developers | Page 1

thorny bisonBOT Jan 27, 2025, 10:29 AM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1333383496479281258

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

arpit-gupta_code, 5 days ago, 14 messages

#

opaque moat Jan 27, 2025, 10:34 AM

#

Hi, let me help you with this.

half badge Jan 27, 2025, 10:34 AM

#

Sure

opaque moat Jan 27, 2025, 10:39 AM

#

I see that it is disabled in your Payment Method Configuration pmc_1M95aRFpU9DlKp7ReIqqY0PP.

#

How are you creating the Payment Element exactly? Could you please share the code?

half badge Jan 27, 2025, 10:41 AM

#

So this the PMC of platform account. Which is availale to edit in the connected test account. So we change the settings in the connected account according to the need and not in platform account.

#

I enabled similarly for BACS and BECS debit and it worked.

#

opaque moat Jan 27, 2025, 10:44 AM

#

You can see that this is not the same pmc_xxx

half badge Jan 27, 2025, 10:46 AM

#

Yes because this is the PMC shown in Test account. I guess we don't show the actual id in connected account as it is the customer account

#

Also can you check then if BACS and BECS are enabled in pmc_1M95aRFpU9DlKp7ReIqqY0PP?

opaque moat Jan 27, 2025, 10:48 AM

#

half badge Also can you check then if BACS and BECS are enabled in pmc_1M95aRFpU9DlKp7ReIqq...

It's disabled.

half badge Jan 27, 2025, 10:50 AM

#

Then how it loaded for this test account?

opaque moat Jan 27, 2025, 10:52 AM

#

How are you creating the Payment Element exactly? Could you please share the code?

half badge Jan 27, 2025, 10:52 AM

#

📎 message.txt

#

we use paymentMethodConfiguration instead of paymentMethodOptions

opaque moat Jan 27, 2025, 10:53 AM

#

Where are you getting the paymentMethodConfiguration from?

half badge Jan 27, 2025, 10:55 AM

#

We are using from the env config. The same value which you mentioned

opaque moat Jan 27, 2025, 10:55 AM

#

Oh, wait, it seems like ACSS Debit for deferred intent requires you to request access via Stripe Support: https://support.stripe.com/?contact=true

#

It's not enabled for accounts by default.

half badge Jan 27, 2025, 10:56 AM

#

Okay you mean I need to ask stripe support to enable ACSS for my connected test account. Then only it will work?

opaque moat Jan 27, 2025, 10:57 AM

#

Not exactly. It's specfic to the flow you're using - creating the Payment Element before creating the PaymentIntent.

#

This specific flow for ACSS Debit requires you to request access.

#

Stripe Support might be able to enable it for your Platform and for all Connected accounts.

half badge Jan 27, 2025, 10:58 AM

#

But then how it is showing on stripe dashboard under payment method settings?

thorny bisonBOT Jan 27, 2025, 10:58 AM

#

half badge Jan 27, 2025, 10:58 AM

#

So first it has to be enabled for platform account then for the test accounts?

#

I just want it enabled for test account as I don't want my customers to see it until and unless we ha tested it using test account

opaque moat Jan 27, 2025, 11:01 AM

#

half badge But then how it is showing on stripe dashboard under payment method settings?

Because you can use it in the regular flow (PaymentIntent -> Payment Element)

half badge Jan 27, 2025, 11:03 AM

#

opaque moat This specific flow for ACSS Debit requires you to request access.

If I get this enabled for platform account then it won't be visible to the customers until and unless it is disabled in the PMC?

trail tapir Jan 27, 2025, 11:05 AM

#

Hey! Taking over for my colleague. Let me catch up.

trail tapir Jan 27, 2025, 11:14 AM

#

half badge If I get this enabled for platform account then it won't be visible to the custo...

Yes you need it enabled in the PMC.

half badge Jan 27, 2025, 11:15 AM

#

But I don't want my customers to see it until and unless I've tested it in the test account

trail tapir Jan 27, 2025, 11:17 AM

#

You can use the test mode for this, or create a separate PMC

half badge Jan 27, 2025, 11:31 AM

#

Creating a separate PMC in platform account will lead to visibility of it to customers connected account

#

This will create confusion

trail tapir Jan 27, 2025, 11:33 AM

#

half badge Creating a separate PMC in platform account will lead to visibility of it to cus...

I'm not sure I understand this part sorry. Connected Account can't have access to their Platform details.

half badge Jan 27, 2025, 11:36 AM

#

We have different PMCs created in the platform account. Once the user connects his account to our platform account, he has visibility of PMCs which he can edit on his end. I think its a copy of that PMC but with the same name customer is able to see that PMC in his account

trail tapir Jan 27, 2025, 11:39 AM

#

What type of charges are you using ? Direct or Destination ?

half badge Jan 27, 2025, 11:39 AM

#

Anyways let me reach out to stripe support for getting ACSS access enabled

#

Just wanted to confirm do I need to get enabled for the test account only inorder to test or do I need to get enabled for platform account too?

trail tapir Jan 27, 2025, 11:44 AM

#

Not sure honesty, as this is a private feature, feel free to ask this to the Suppor team.

#arpit-gupta_unexpected