#napolean-solo_api

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stark depotBOT
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covert temple
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If a user is on trial and he completes a new purchase when on trial then how can I ensure it starts after the trial ends?
Depends what you mean by 'new purchase'? Got an example or some more specific details?

I have a exclusive tax enabled but the issue is when the user creates a checkout the tax is not getting applied when the country is correct, Ex when the checkout is in INR it should apply the tax but for some reason it is not.
Again an example where tax is not applied unexpectedly would help!

desert forge
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Depends what you mean by 'new purchase'? Got an example or some more specific details?
How can a user upgrade from trial and start paid plan that is of the same plan?

Again an example where tax is not applied unexpectedly would help!
When a checkout session is created the tax is not getting applied

covert temple
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How can a user upgrade from trial and start paid plan that is of the same plan?
If it's the same plan/Price object then they'd be 'upgraded' automatically at the end of the trial (and we'd charge them assuming you collected payment details)

When a checkout session is created the tax is not getting applied
How about an actual cs_xxx session ID? Otherwise how am I meant to figure out the problem? ๐Ÿ™‚

desert forge
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req_JukRgkn9qli7gg

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If it's the same plan/Price object then they'd be 'upgraded' automatically at the end of the trial (and we'd charge them assuming you collected payment details)
What if the user wants to start paid plan immediately as there are some limits on trial?

covert temple
covert temple
desert forge
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Shouldn't it automatiically apply the tax based on the region?

covert temple
desert forge
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Product catalog Tax Rates

covert temple
desert forge
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but I have already added the tax rate in the product catalog

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the point is to automatically applied based on the region right

covert temple
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Well if you want us to calculate tax automatically then you should use Stripe Tax, not Tax Rates

desert forge
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So if I choose automatic_tax then it will only select based on the tax rates I have set in the menu in product catalog right?

covert temple
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No, Tax Rates are irrelevant if you're using Stripe Tax. Instead it calculates tax due according to customer locattion and the registrations you set up: https://docs.stripe.com/tax/registering

Identify your tax obligations, register with local tax authorities, and manage your registrations in Stripe to collect and remit sales tax, VAT, and GST across supported jurisdictions.

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Please read the docs, then happy to answer anything that is unclear

desert forge
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so it is based on my country of the stripe account right? So an overseas customer won't get charged tax but if it in not overseas customer then stripe will automatically determine the tax rate of my regsitered business location registered with stripe and apply a tax rate right?

covert temple
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You tell us in which countries/regions you have tax obligations and we automatically calculate and collect tax for sessions/payments that meet those obligations

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As I said, docs explains this

desert forge
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alright

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thanks