elwess_webhooks

[worldly panther]

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[grand remnant]

👋
Could you please share the live account id ?

[potent crow]

acct_1QWwgUBiPtZMPQNF

[grand remnant]

This is the platform I suppose ? Could you please share the Connected Account Id ?

[potent crow]

Alright

acct_1QhC0cB6F1ULEukK

[grand remnant]

Thanks checking...

There was an event genreted evt_1QhJ1CB6F1ULEukKt7rf8AsV at 2025-01-14 22:55:30 UTC which indicates that the charges are enabled for that Connected Account

[potent crow]

Thank your for checking,
But it seems like I can't find the event, tried in dashboard I got this

And using api (php client) stripe->events->retrieve('evt_1QhJ1CB6F1ULEukKt7rf8AsV');
I got No such notification: 'evt_1QhJ1CB6F1ULEukKt7rf8AsV'

[grand remnant]

You are connected to the dashboard as wht Account ? your platform or Connect ?

[potent crow]

My platform's

[grand remnant]

Use the Connected Account's dashboard link:
https://dashboard.stripe.com/acct_1QhC0cB6F1ULEukK/events/evt_1QhJ1CB6F1ULEukKt7rf8AsV

In order to get this event in your webhook endpoint, you'll need to create a Connect webhook endpoint

https://docs.stripe.com/connect/webhooks#:~:text=Connect webhooks are for activity on any connected account. All events on the connected account are sent to the Connect webhooks. This includes the important account.updated event for any connected account and direct charges.

[potent crow]

We already have a separate webhook for connected accounts events
https://dashboard.stripe.com/webhooks/we_1QXsXEBiPtZMPQNFLrfSQiyg
You can see the difference in our test environement (different account)
Screenshot
And our live account:
Screenshot

[grand remnant]

This webhook endpoint we_1QXsXEBiPtZMPQNFLrfSQiyg is not a Connect one.

It must have "Connect" as type

When you create a webhook endpoint, make sure to select Connect

[potent crow]

weird cuz we created our webhooks via api (screenshot) as you can see a "connected" parameter is set true
And the same setup was used in our test environement and works perfectly

Is there a way to update it?

[grand remnant]

Do you have the requestId ?

[grand remnant]

No, you need to create a new one.

[potent crow]

Alright, thanks

[potent crow]

Unfortunately no

I'll create a new one then, thank you for your support

[grand remnant]

Welcome! Have a great day!