#nathan-djian-martin_api

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kindred ibexBOT
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frank sphinx
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hi there!

maiden flame
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Hi ๐Ÿ˜„

frank sphinx
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can you share the connected account ID (acct_xxx)?

maiden flame
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acct_1QfchgHHAd4Tru4G

frank sphinx
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thanks, having a look

maiden flame
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From what I see on the link you sent me I can update the transfer.requested capability but it doesn't look like I can turn it off ๐Ÿค”

frank sphinx
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requested is a boolean. you can set it to false to disable that capability.

maiden flame
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From the output I get it looks like it's not possible in my case

frank sphinx
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oh right. let me think...

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I tried creating a charge with the "tok_visa_triggerChargeBlock" token
can you share the request ID (req_xxx) where you tried this?

maiden flame
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req_KvrdLaWfqNONHB

frank sphinx
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the documentation says:

For the trigger actions to work, you must use these cards with a Connect charge by setting on_behalf_of, or creating the charge directly on the connected account.
which you didn't do.

maiden flame
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Didn't I create the charge on the connected account?

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I used the account ID as the destination of the charge

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And when creating the charge I saw that the requirements went from "eventually_required" to "required_now"

frank sphinx
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that charge was made on acct_1FOmpmHBSdnTEMdF (the platform account)

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And when creating the charge I saw that the requirements went from "eventually_required" to "required_now"
interesting. so what's the issue then?

maiden flame
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The issue is that I expected the transfers to be disabled when the requirements changed but the transfers are still active

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And in my test case I need the transfers to become inactive, otherwise I can't test my feature

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However when I hover the transfer on the Connect Dashboard, I see that they will become inactive "soon".

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I'd like to be able to easily make the transfers change the transfer status to inactive or active (my feature relies on the activation/deactivation of the transfers)

cobalt gulch
kindred ibexBOT
left jacinth
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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

maiden flame
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Hi ๐Ÿ˜„

I don't want to pause payouts but transfers.

And rejecting the account is not an option for me as I need to be able to reactivate transfers after I deactivate it.

left jacinth
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I don't want to pause payouts but transfers.
How are you making transfers ?

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Via direct API ?

cobalt gulch
maiden flame
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How are you making transfers ?
I update the transfer_data attributes of some customers so a transfer is automatically created when they make a payment.

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I'll try pausing payments and let you know

left jacinth
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I update the transfer_data attributes of some customers so a transfer is automatically created when they make a payment.
Then yes, as mentioned by my colleague, pausing payments would pause the automatically created transfers from charges