#leanvitale_code

1 messages ¡ Page 1 of 1 (latest)

subtle mulchBOT
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lime osprey
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Hello
How are you integrated with Stripe?
ARe you using Stripe Checkout or Payment Element?

Is the page you're testing on live? If so, can you share the URL?

grand socket
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I use Payment Element

lime osprey
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Can you share a URL that doesn't require a login?

grand socket
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No sorry, the page require login

lime osprey
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Unfortunately, I can't test that.
Are you seeing Apple Pay / Google Pay on the page I shared above? Can you share a screenshot from Chrome and Safari?

grand socket
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Wait

lime osprey
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If you don't see button on the page I shared, that means your Apple/Google Pay wallets aren't configured correctly.

grand socket
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I test right now

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Yes, i am able to see the corresponding button on iPhone

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But how can you tell that my configuration is right or wrong from that website?

lime osprey
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The test webpage I've shared is an integrated owned by one of my teammates and it has correctly set up Apple Pay and Google Pay from a coding perspective.

Meaning wallets would show up if the device has them correctly configured. If you don't see it on the page, that means something is wrong with your wallet.

grand socket
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I understand, and how can I test what is wrong with my integration. Because there are people who can see them and others who cannot.

lime osprey
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If some people are able to see it then that means the integration is working. It's most likely an issue with other users who are either in an unsupported location or their device isn't configured correctly to use these wallets.

I'm happy to look at your specific page but like I mentioned, I can only test the page that doesn't require a login. If you have any test credentials - I can use that to login instead.

Otherwise, I would suggest you reach out to our support about this and provide the test credentials in an email (if you're worried about the security)
https://support.stripe.com/?contact=true

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