#mboras_api
frosty leafBOT
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- mboras_api, 23 hours ago, 18 messages
arctic drift
So my question is
- can I turn off these emails for free plan/product subscribers only
or - can I customize the content in email
Our users are little bit confused and they're sending inquiries to support email that they active subscription and they're afraid that they'll pay something ... 😦
Just to simplify things for you these are my products
foggy depot
Yes that's expected. because you using a 0 Price
If you want to provide your services for free without an invoice, you can use trials in that case
arctic drift
I know that creating free product and subscribing to it when new customer creates an account is probably a mistake, but our app is currently developed like that and I don't have a lot of development hours to refactor all that now 😦
Yeah we're using also free trial for monthly plan and after it user is subscribed again to free product with price 0
it seems to me that this is the settings for that
I can't disable these emails for specific product?
no no this is the settings I think
frosty leafBOT
covert raptor
I can't disable these emails for specific product?
Unfortunately not, it's global
