#kekko7072_webhooks
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open gust
👋 happy to help
lofty dune
Hello i need a webhook method to get notified when paypal linked customer remove their contract of automatic payment.
i need it so using webhook i can update the server docuemnt of user.
open gust
that's not exactly what's happening here
when you get this decline code https://docs.stripe.com/error-codes#payment-method-provider-decline
this means that the PaymentMethod with Paypal is still active but the underlying card/bank debit etc. from Paypal's side is getting declined
lofty dune
Yes i have decline here but it's related to the fact that paypal it's no more connected.
open gust
it's still attached to the customer
lofty dune
So i need on webhook to make sure to have function that handles the issue of not having it connected,
lofty dune
it's still attached to the customer
ha ok, so if it's detached it's as always for payment method?
open gust
ha ok, so if it's detached it's as always for payment method?
I'm not sure I understand what you mean by that
oak trench
there is a mandate.updated event that is triggered when the customer cancels on Paypal and you can listen to that.
In this case it was this event : https://dashboard.stripe.com/events/evt_1QOUytA94JJJ3znbKPaFs8R6
lofty dune
ok so in webhook currently i have "payment_method.detached"
open gust
@oak trench that event is not related
oak trench
ah I see. I was thinking of https://docs.stripe.com/payments/paypal/set-up-future-payments?web-or-mobile=web&payments-ui-type=stripe-hosted
When a customer revokes the billing agreement from their PayPal account, the mandate.updated is emitted.
open gust
ok so in webhook currently i have "payment_method.detached"
this is for another Payment Method of type card
open gust
there's a couple of things that you need to take care of
payment_method.detached when the PM is no longer attached and usable for the customer
mandate.updated when the mandate gets revoked
but in this case
it's neither
it's just a decline
lofty dune
ok differently from what i send as ID, i want to manage the scenareo where user removes paypal as payment method
because from what i have seen it's a paypal issue in this case
and i've already contacted them but i want to fix also the flow i mentioned now.
open gust
this is the error message
The transaction has been declined by PayPal. Ask the user to use a different instrument to complete the payment, or switch to another payment method. For further information, please contact PayPal support and reference this Debug ID: 69908a0b9f09f. PayPal issue: INSTRUMENT_DECLINED
by Instrument they mean the underlying payment method saved on the Paypal's side
the only thing you can catch in this case is the error thrown and the error code I shared earlier
lofty dune
ok thank you
clear
can you also help me for the integration of code where i want to manage the scenareo where user removes paypal as payment method?
open gust
can you also help me for the integration of code where i want to manage the sc...
what do you mean by that?
unfortunately we're closing discord
heavy hollyBOT
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