sorieng_code | Stripe Developers | Page 1

lavish quiverBOT Dec 9, 2024, 2:02 PM

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thin oak Dec 9, 2024, 2:03 PM

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Can you share a sub_xxx or in_xxx ID or something where this is an issue?

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Or the API request ID that throws the error(s)?

west elm Dec 9, 2024, 2:04 PM

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this is the subscriptionId: sub_1QU5rjRsJoxeHGedU8L9XdOc

thin oak Dec 9, 2024, 2:04 PM

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Not sure how this works with portal as, AFAIK, it doesn't support those PMs

thin oak Dec 9, 2024, 2:05 PM

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west elm this is the subscriptionId: sub_1QU5rjRsJoxeHGedU8L9XdOc

Hmm, don't see any such errors on that sub?

west elm Dec 9, 2024, 2:07 PM

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this is what i'm seeing

thin oak Dec 9, 2024, 2:09 PM

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In the response headers for that request there'll be a req_xxx ID. Can you share it please

west elm Dec 9, 2024, 2:10 PM

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req_7tbWmntUTY91jS

thin oak Dec 9, 2024, 2:11 PM

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Thanks, looking!

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OK, looks like an issue with the portal not supporting these PMs. Going to flag internally, give me a moment

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Appreciate the patience, we're investigating

west elm Dec 9, 2024, 2:38 PM

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thanks! not sure how the process is so is it usually that we can wait for the fix soon or does it take some time (as in days/weeks)? if latter, was hoping to ask questions to handle the upgrade process using server side SDK as a workaround.

thin oak Dec 9, 2024, 2:43 PM

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It'll be an expedited fix, but I can't give a solid timeline. Certainly not weeks

How can I help with the workaround in the meantime?

west elm Dec 9, 2024, 2:47 PM

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I see. When I tried using stripe.paymentIntents.create to handle the upgrade payment on the server, I am currently getting this error: The PaymentMethod provided (kr_card) is not allowed for this PaymentIntent. Please attach a PaymentMethod of one of the following types: card

request-id of a try: req_foSrzf1AvDWOxX
example code that I tried:

await stripe.paymentIntents.create({
    amount: getPriceInStripeFormat(priceDiff, currency),
    currency,
    description: order.name,
    automatic_payment_methods: { enabled: true, allow_redirects: 'never' },
    customer,
    payment_method: latestMethod.id,
    setup_future_usage: 'off_session',
  });
await stripe.paymentIntents.confirm(paymentIntent.id);

thin oak Dec 9, 2024, 2:48 PM

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Hmm, why are you creating the intent directly? If you want to update the subscription outside of the portal you'd call this endpoint: https://docs.stripe.com/api/subscriptions/update

Update a subscription | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

thin oak Dec 9, 2024, 2:50 PM

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west elm I see. When I tried using `stripe.paymentIntents.create` to handle the upgrade p...

The reason why this errors is because you're excluding the provided PM type (kr_card) by passing allow_redirects: 'never'. The Korean cards require a redirect to work

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My recommendation, when you're passing the payment_method parameter like that, is to omit automatic_payment_methods compltely and explicitly pass payment_method_types: ['kr_card']

west elm Dec 9, 2024, 2:54 PM

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got it

if we update the subscription, does it automatically process the payment with the price diff? if so does it not require additional user action?
what we want is to process the upgrade/payment without user having to enter the payment method again. if it requires redirect does it mean that it is not possible?

thin oak Dec 9, 2024, 2:56 PM

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No they shouldn't be redirected a 2nd time. It's just a detail on how the PM filtering works

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