#beneordio_api
warped kilnBOT
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carmine scarab
What's the session ID (cs_xxx)? To confirm, you mean surfacing previously saved cards?
winged pier
Hi, we encountered a strange problem: we use checkout session such that customers can start subscriptions and we use multiple payment methods. One cusotmer was not able to see one of the payment methods called "Lastschrift". When i clicked the checkout session link i could see it. Where is the problem?
carmine scarab
That session has expired
winged pier
Yes
carmine scarab
Unclear what 'Lastschrift' is as that isn't the name of an officially supported PM. Is it SEPA or something?
carmine scarab
OK, thanks. Let me see
winged pier
Its not that the type is not included in the checkout session but rather that it was not appearing on her device. She used Chrome
carmine scarab
I suspect that this is related to an ongoing experiment we're doing to optimise/test for efficiency of non-card PMs. Confirming
Yep, confirmed
winged pier
Okay, thanks
Is it random then who is tested, because some of our customer do opt for the SEPA option and we'd need it to be and remain visible in the checkout sessions
carmine scarab
Yes, the treatment is applied to a very % percentage of sessions
winged pier
How long is this test going to contiue and is there a chance of excluding our account?
And how come that the tax settings is different by view? That should not be like that, should it? Edit: Tax probably would have only appeared when choosing one of the methods, right?
carmine scarab
And how come that the tax settings is different by view? That should not be like...
I don't understand the question
winged pier
In my second screenshot there is no VAT added to the price, whereas in the first screenshot there is.
carmine scarab
Probably varies depending on customer location which will get from IP address
winged pier
Okay
winged pier
How long is this test going to contiue and is there a chance of excluding our ac...
is that possible?
carmine scarab
Potentially, but I can't action that here. If you write in to our team directly I can help async
warped kilnBOT
Hello @winged pier, we have sent you a direct message, please check it at https://discord.com/channels/@me/1314581148692647936
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
carmine scarab
Follow that link and I can pick up the email