aarow_checkout-email-invoices | Stripe Developers | Page 1

vague pewterBOT Dec 5, 2024, 4:23 PM

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rain relic Dec 5, 2024, 4:29 PM

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midnight iris Dec 5, 2024, 4:30 PM

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Hey there

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Taking a look

rain relic Dec 5, 2024, 4:31 PM

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Just to provide more context. How to remove this page

midnight iris Dec 5, 2024, 4:32 PM

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You want to use customer_email (https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-customer_email) to prefill the email if you have already collected it.

rain relic Dec 5, 2024, 4:33 PM

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I don't really have the customer's email. They register with their phone number.

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And they don't really need an invoice from Stripe.

Can I put my email instead? But will I be receiving tons of successful/unsuccessful payment transactions email

midnight iris Dec 5, 2024, 4:36 PM

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No there is no way to remove that email field completely. It is required.

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You could prefill with your email, yes, but I would not recommend that -- it would likely be confusing for your customers.

rain relic Dec 5, 2024, 4:36 PM

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Why is it confusing?

midnight iris Dec 5, 2024, 4:37 PM

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They would see your email there and think they should be filling in their own, no?

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But overall up to you -- you just can't remove that email field if you are using Stripe Checkout

rain relic Dec 5, 2024, 4:42 PM

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What do you mean by they would see my email there and think they should be filling in their own. If I provide my email, do u mean they will still be directed to that page?

rain relic Dec 5, 2024, 4:42 PM

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rain relic

This page

midnight iris Dec 5, 2024, 4:42 PM

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That is just the Stripe Checkout hosted page, right?

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You are redirecting them there for payment

rain relic Dec 5, 2024, 4:43 PM

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I'm sharing a similar app. The flow doesn't require user to insert email. I want to understand why

midnight iris Dec 5, 2024, 4:43 PM

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Because they are using Payment Element

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Which is a custom flow

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As opposed to Stripe Checkout

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You indicated above you are redirecting to Stripe Checkout, yes?

vague pewterBOT Dec 5, 2024, 4:45 PM

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rain relic Dec 5, 2024, 4:46 PM

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I would think so. Let me send u a video. Can you help to confirm?

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midnight iris Dec 5, 2024, 4:47 PM

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Are you the developer here?

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What is your code doing?

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How do you get to that first screen?

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Is it via a redirect?

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Or are you embedding a Checkout Session?

rain relic Dec 5, 2024, 4:48 PM

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I'm not the developer. I'm a QA and I'm testing the flow and I am finding out how can I remove the page that requires user to insert email

midnight iris Dec 5, 2024, 4:50 PM

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Gotcha, the way to remove it is to use Payment Element instead of Stripe Checkout in which case you can set fields.billingDetails.email: 'never' (https://docs.stripe.com/js/elements_object/create_payment_element#payment_element_create-options-fields-billingDetails-name) to not have that field displayed. However, for payment method types that require email (like PayNow) you would have to submit an email for the customer so you would either need to have already collected it or you would collect it via Payment Element.

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So really, you should just not worry about this and just keep your current flow using Checkout since you have to collect it any way for certain payment method types if you want to support those.

rain relic Dec 5, 2024, 4:55 PM

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Would it help if I use customer instead of customer_email?

final sable Dec 5, 2024, 4:56 PM

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Hi 👋

I'm stepping in as my colleague needs to go.

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The customer parameter takes a Stripe Customer ID. Are you 100% certain that you will always have a valid Stripe Customer at the time you create the Checkout Session?

rain relic Dec 5, 2024, 4:58 PM

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Ok I'm not 100% sure. Damn...

final sable Dec 5, 2024, 4:59 PM

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And let's back up a bit. What is the overall user experience that you are trying to change?

rain relic Dec 5, 2024, 4:59 PM

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Apart from PayNow that requires an email, do u know if the following also requires an email?

ApplePay
GPay
Credit Card
AliPay
WechatPay

rain relic Dec 5, 2024, 5:00 PM

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final sable And let's back up a bit. What is the overall user experience that you are tryin...

I am trying my best to make the payment flow easier. Now with the step where user have to insert an email, is cumbersome.

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But the challenge is I can only stick to Stripe Checkout

final sable Dec 5, 2024, 5:02 PM

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Now with the step where user have to insert an email
So is the issue that your app is already collecting the email or that you don't want your users to have to add email at all?

rain relic Dec 5, 2024, 5:02 PM

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final sable > Now with the step where user have to insert an email So is the issue that your...

My app doesn't collect email. They register through phone number.

final sable Dec 5, 2024, 5:06 PM

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Okay well, as my colleague mentioned, there is not a way to prevent collecting the email using Checkout.

If you have an existing Customer record with a saved email, you can specify the Customer ID and that will pre-fill the email so they don't need to enter it again.

rain relic Dec 5, 2024, 5:07 PM

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So after user insert their email and make a payment, they will receive an invoice email from Stripe?

rain relic Dec 5, 2024, 5:09 PM

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rain relic Apart from PayNow that requires an email, do u know if the following also requir...

Btw can you help me with this Snufkin

final sable Dec 5, 2024, 5:12 PM

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So after user insert their email and make a payment, they will receive an invoice email from Stripe?

This depends on how you create the Checkout Session. The invoice_creation parameter is what you need to specify for this
https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-invoice_creation

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As for Payment Methods. I recommend you review our documentation for Payment Methods: https://docs.stripe.com/payments/payment-methods/overview

rain relic Dec 5, 2024, 5:19 PM

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final sable > So after user insert their email and make a payment, they will receive an invo...

After reading, the invoice_creation.enabled if I set it to false, it means no invoice will be sent to user although he/she inserts his/her email?

final sable Dec 5, 2024, 5:20 PM

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Correct

rain relic Dec 5, 2024, 5:21 PM

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Not sure if you are the right person, but is the invoice generation a complementary service or chargeable?

final sable Dec 5, 2024, 5:23 PM

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I think it's complementary but we don't handle pricing here so for a definitive answer I recommend reaching out to Support: https://support.stripe.com/contact

rain relic Dec 5, 2024, 5:29 PM

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Hey Snufkin. I found this in my dashboard.

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It seems like I can disable "send finalized invoices and credit notes to customers"

Will that help in my issue?

final sable Dec 5, 2024, 5:33 PM

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No

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It won't hide the email input

rain relic Dec 5, 2024, 5:34 PM

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Ok. But If I disable it, does it mean I don't have to handle the invoice_creation parameter

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If my intention is to not send any email to customer

final sable Dec 5, 2024, 5:36 PM

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Sure but that is only something you need to worry about if you ARE specifying this parameter

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This should be something the developer specifies

rain relic Dec 5, 2024, 5:39 PM

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Yeah I mean I can let him know about this.

So let me rephrase my question:

If I disable it via dashboard, am I right that my developer doesn't need to create the invoice_creation parameter in checkout session

final sable Dec 5, 2024, 5:40 PM

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No not at all

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The inverse

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Your developer ONLY needs to add the invoice_creation parameter IF you want to send invoices

rain relic Dec 5, 2024, 5:42 PM

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Ok it meant the same. Haha. I got it. Thanks Snufkin

final sable Dec 5, 2024, 5:42 PM

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Happy to shed what 💡 I can 🙂

#aarow_checkout-email-invoices